We have other current jobs related to this field that you can find below
-
Service Advisor
3 months ago
Plano, United States Toyota of Plano Full timeService Advisor - Toyota of Plano We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career...
-
Service Advisor
3 months ago
Plano, United States Toyota of Plano Full timeJob DescriptionJob DescriptionService Advisor – Toyota of PlanoWe need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our...
-
Customer Service Advocate
4 months ago
Plano, United States New York Life Full time**Customer Service Advocate - Plano, TX** * **Please wait...** **Location:** Plano, TX, US As a Contact Center Customer Service Advocate, you will help and work with customers to improve their health, well-being and sense of security. As a Customer Service Advocate, you are offered extensive, paid hands on training, a supportive post-training environment to...
-
Service Valet
3 months ago
Plano, United States Toyota of Plano Full timeJob DescriptionJob DescriptionService Valet - Toyota of PlanoOur company has an outstanding opportunity for a results-focused Service Valet. The Service Valet will park and retrieve service clients' cars in a friendly and professional manner.Job ResponsibilitiesGreets clients/ Escorts client to appropriate memberParks cars in designated areasRetrieves...
-
Service Technician
3 months ago
Plano, United States Toyota of Plano Full timeJob DescriptionJob DescriptionService Technician – Toyota of PlanoWe run an honest shop and need honest, hard-working techs. To be a success at our dealership, you need to have solid skills and solid ethics. We also know that to keep a good service tech, a dealership has to treat them right by paying them well and offering room for learning and...
-
Hospitalist job in Plano TX
1 month ago
Plano, United States Envision Physician Services Full timeEnvision Physician Services is seeking a Hospitalist Site Medical Director at Medical City Plano. SMD Role: Protected clinical time Open, collegial, and supportive relationship with executive hospital leadership Duties include co-management with specialties, clinical support for physicians on shift, shadowing and coaching, onboarding and mentoring new...
-
Customer Service Advocate
1 month ago
Plano, United States New York Life Full time**Customer Service Advocate (ITT) - Plano, TX** * **Please wait...** **Location:** Plano, TX, US As a Contact Center Customer Service Advocate, you will help and work with customers to improve their health, well-being and sense of security. As a Customer Service Advocate, you are offered extensive, paid hands on training, a supportive post-training...
-
Groomer at CAMP BOW WOW PLANO
2 weeks ago
Plano, United States CAMP BOW WOW PLANO Full timeJob DescriptionJob DescriptionCamp Bow Wow Plano in Plano, TX is looking for one groomer to join our 21 person strong team. At Camp Bow Wow Plano, we are looking to launch our full-service grooming business with the right candidate. We are an established business with over 6 years of dog daycare and boarding business in the Plano area. We are located on...
-
Retail Assistant Store Manager, Fabletics
3 weeks ago
Plano, United States Fabletics Full timeJob Description Fabletics is seeking a passionate and driven Assistant Store Manager for our Fabletics Retail Store at Legacy West in Plano, TX!Mayfair Mall in Wauwatosa, WI!! How Do You Fit In? As the Assistant Store Manager you would be responsible for supporting the Store Manager and partner with a peer Supervisor in sales and operations for a best in...
-
Claim Operator @ Plano, TX
1 month ago
Plano, United States MindSource Full timeJob Title: Claim Operator Contract: Work Address: 3033 West President George Bush Hwy. STE 250 Plano, TX 75075 Working hour: 8:30~17:30 Pay Range_ $15-20/hr Required Experience: 1+ years relevant experience Job Function/Description: Review new submissions to ensure all required documentation and claim details are included File and manage shortage claims...
-
Full-Time Staff Pharmacist
2 weeks ago
Plano, United States RPh on the Go Full timeJob DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Position: Full-Time Staff PharmacistLocation: Plano, TXSchedule: Full-timeCompany: RPh on the GoJob Description: RPh on the Go, a premier staffing agency, is seeking a dedicated and experienced full-time Staff Pharmacist to join our team in Plano, TX. The ideal candidate will have a...
-
Store Manager
4 weeks ago
Plano, United States LIDS Sports Group Full time** Store Manager** Date: Feb 2, 2022 Location: Plano, TX, US, 75093 Store # - Mall Name: 5935 - The Shops at Willow Bend **General Description** Generate Sales * Produce sales gains, by providing customer service. * Meet or Exceed Company Objectives in all measurable areas of the business. * Provide consistent assessment of each associates sales performance...
-
Physical Therapist Plano, TX
4 weeks ago
Plano, United States HEALTHCARE RECRUITMENT COUNSELORS Full timeJob DescriptionJob DescriptionPhysical Therapist Plano, TX (30 min N of Dallas)We are looking for a motivated Physical Therapist to join our practice full time in Plano, TX. Do you enjoy focusing on personalized patient care, helping patients reach for and achieve their health and wellness goals? Love working with a knowledgeable, well respected, and...
-
Physical Therapist Plano, TX
4 weeks ago
Plano, United States Healthcare Recruitment Counselors Full timePhysical Therapist Plano, TX (30 min N of Dallas) We are looking for a motivated Physical Therapist to join our practice full time in Plano, TX. Do you enjoy focusing on personalized patient care, helping patients reach for and achieve their health and wellness goals? Love working with a knowledgeable, well respected, and successful team within a...
-
Physical Therapist Plano, TX
1 week ago
Plano, United States Healthcare Recruitment Counselors Full timePhysical Therapist Plano, TX (30 min N of Dallas) We are looking for a motivated Physical Therapist to join our practice full time in Plano, TX. Do you enjoy focusing on personalized patient care, helping patients reach for and achieve their health and wellness goals? Love working with a knowledgeable, well respected, and successful team within a...
-
Physical Therapist Plano, TX
4 weeks ago
Plano, United States Healthcare Recruitment Counselors Full timePhysical Therapist Plano, TX (30 min N of Dallas) We are looking for a motivated Physical Therapist to join our practice full time in Plano, TX. Do you enjoy focusing on personalized patient care, helping patients reach for and achieve their health and wellness goals? Love working with a knowledgeable, well respected, and successful team within a...
-
Physical Therapist Plano, TX
3 weeks ago
Plano, United States Healthcare Recruitment Counselors Full timePhysical Therapist Plano, TX (30 min N of Dallas) We are looking for a motivated Physical Therapist to join our practice full time in Plano, TX. Do you enjoy focusing on personalized patient care, helping patients reach for and achieve their health and wellness goals? Love working with a knowledgeable, well respected, and successful team within a...
-
Physical Therapist Plano, TX
4 weeks ago
Plano, United States HEALTHCARE RECRUITMENT COUNSELORS Full timeJob DescriptionJob DescriptionPhysical Therapist Plano, TX (30 min N of Dallas)We are looking for a motivated Physical Therapist to join our practice full time in Plano, TX. Do you enjoy focusing on personalized patient care, helping patients reach for and achieve their health and wellness goals? Love working with a knowledgeable, well respected, and...
-
Customer Care Advocate
3 months ago
Plano, United States New York Life Full time**Customer Care Advocate (CCA) - Plano, TX** * **Please wait...** **Location:** Plano, TX, US As a Contact Center Customer Service Advocate, you will help and work with customers to improve their health, well-being and sense of security. Role Summary In this pivotal role, th e Customer Service Advocate receives inbound customer calls to answering general...
-
Loan Officer
2 months ago
Plano, United States American Financial Network Full timeJob DetailsJob Location Plano - Plano, TX Job Category Sales Loan OfficerAmerican Financial Network, Inc. ("AFN") is reshaping the mortgage industry from what it was to what it should be. AFN is a multi-billion dollar mortgage lender. We have a fast-paced, energetic sales force with an unstoppable marketing machine, and state-of-the-art technology that has...
![Tom Thumb](https://media.trabajo.org/img/noimg.jpg)
Store 3645-Service Operations Manager-Plano, TX
2 months ago
Job Description
JOB TITLE: Service Operations Mgr
REPORTS TO: Store Director
SALARY OR HOURLY: Hourly
LOCATION: Retail
DEPARTMENT: Front End
DATE: September 2017
JOB CODE(S)
ALBERTSONS: 16285
RANDALLS/TOM THUMB: 16283
PURPOSE:
Exemplifies and ensures strong customer service in all areas of the job. Directs and controls the operation of the front end, in compliance with Company policies and procedures.
DUTIES AND RESPONSIBILITIES:
• Champions corporate and division customer service programs to meet or exceed division customer service goals.
• Manages and schedules duties of Front End Clerks, Courtesy Clerks, Service Operations Assistant and Service Supervisors and Customer Service Center Clerks.
• Manages and meets departmental budgets and financial objectives. Complies with service scores, sales, quarterly labor, bag expense, cash shortages and overages, and check expense projections appropriately.
• Directs and supervises front end operations, monitors and directs customer traffic flow, coverage of checkout lanes, cleanliness and appearance of front end sales floor, restrooms, front entry way and parking lot.
• Complies with and ensures compliance with Company policies and procedures (., Cash Handling, Employee Purchase, Restricted Product Sale (including alcohol and tobacco), Coupon and Gift Card policies, scan accuracy, scheduling of minors, Product Return Policy, WIC, sanitation, safety, security, grooming and dress code standards, check acceptance, .
• Ensures the Accurate operation and function of the Point of Sale system.
• Handles cash flow requirements including deposits, armored car service, safe transactions, issues and pickups, tills, approving checks and refunds, and monitoring cashier funds and cash handling procedures. Completes and ensures completion of all front end forms. Works with Administrative Coordinator, Service Operations Assistant and Service Supervisor to solve problems including cash variances, voids, refunds, till balance irregularities, and Time Clock and Attendance Policy violations. Works with Scan/FMC Team to ensure scanning file problems are corrected in a timely manner.
• Partners with Division Loss Prevention and Administrative Coordinator to resolve cash and other shrink issues.
• Provides assistance to Administrative Coordinator regarding cash management issues.
• Oversees the coordination of front end employee training in conjunction with the Administrative Coordinator.
• Responsible for front end duties such as ordering money orders, bus passes, lottery, gift cards, postage and change and commission income items (if applicable). Balancing of money orders, money transfers, gift cards and lottery.
• Assists in maintaining the fresh, full appearance of the checkstand merchandisers. Maintains cleanliness of checkstands ensuring proper signage.
• Ensures front end equipment is operational and takes appropriate action to correct. Implements emergency procedures in the event of computer equipment malfunctions.
• Reviews refund, voids and override reports to control excess voids and refunds and overrides.
• Creates department schedules to meet the customers’ needs, utilizing computer scheduling programs. Posts schedules in a timely manner and communicates schedule changes, as appropriate.
• Serves as overflow cashier when needed.
• Coordinates and implements front end programs including Community Relations promotions to help store meet Division goals.
• Interviews and provides recommendation of hire of Front End Clerks and Courtesy Clerks with Store Director approval. Recommends to Store Director front end employee corrective action.
• Attends required training and sales meetings.
• Maintains confidentiality concerning employees, store sales, and Company information. Maintains accurate department records.
• Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director, as appropriate.
Service Operations Manager
September 2017
Page 2
• Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures.
• Other necessary and required duties.
PHYSICAL AND GENERAL REQUIREMENTS:
• Possess a thorough knowledge of Front End operations, policies and procedures. Requires knowledge of one and two-step math calculations (. addition, subtraction and percent calculations).
• Friendly, courteous, and maintains composure in dealing with customers, co-workers and vendors. Must take initiative, concentrate well and deal with interruptions and customer complaints, etc., in an often fast-paced work environment.
• Must judge and react to business activity.
• Requires good written and verbal communication, leadership skills and professional demeanor. Possesses the ability to train and develop people.
• Requires legible handwriting and ability to follow written instructions.
• Works with variety of front end systems. Operates computer software and electronic devices, to record and track sales, plan programs, schedule and draft routine documents.
• Stands for long periods of time, walks, bends, stoops, kneels, twists and turns frequently. Ability to frequently reach, lift and maneuver items of varying dimensions and sizes up to approximately 50 lbs. Manual dexterity and good eye-hand coordination are necessary.
• Utilizes cleaning supplies and equipment.
• May be required to work nights, weekends and holidays. Scheduled hours will vary. Occasional travel, including overnight travel, may be required. Good attendance is required.
• Employee may use calculators, keyboards, telephone, computer and other office equipment in the course of normal workday.
• Complies with and ensures compliance with Company grooming standards and dress code, including safety shoes, gloves, aprons and head coverings, etc.
WORK ENVIRONMENT:
Most work is performed in a temperature controlled store environment. Requires some exposure to varying weather conditions for performance of outdoor duties. Will be exposed to traffic in parking lots, maneuvering shopping carts and varying degrees of traction on indoor and outdoor surfaces during inclement weather. Frequent exposure to and handling of cold product.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.