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General Manager

4 months ago

Jackson, United States McDonald's Full time

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These standards are high, so this is a big job The General Manager works with his/her leader to set the restaurant's goals and creates a plan to achieve the goals. To meet restaurant goals, the General Manager doesn't work alone. He or she leads a team of Department Managers that has specific responsibilities in the restaurant. This means helping the Department Managers to set their own goals, following up on their progress, and providing coaching and direction to improve their Departments. By improving the Departments, the restaurant improves The General Manager may also be responsible for hiring and developing Department and Shift Managers to make sure that the restaurant has the right team to lead into the future.

This role is vital to the operations within the restaurant because you’ll:

  • Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work
  • Plan for success: Proactively lead and manage all People processes including but not limited to: Recruiting, Hiring and Onboarding Staffing Performance Management Train, coach and motivate
  • Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs
  • Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence
  • Inspire and Empower: Maintain high level of standard for guest and employee safety
  • Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence

To be a successful General Manager , you’ll need:

  • HSD or GED preferred;
  • Passion for helping and serving others (customers and fellow team members);
  • 1+ years’ experience leading, motivating and/or developing others OR US Military Service;
  • A commitment to excellence and safety in the workplace;
  • Strong customer service and support focus;
  • The ability to communicate effectively and anticipate customer needs; and
  • To provide solutions and make decisions in a fast-paced environment

So, what’s your job combo?

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

From adding more balanced options to our Happy Meal®, to serving up fresh beef Quarter Pounder® burgers that are cooked when you order, we’re always finding ways to show our commitment to our customers and our food.