Current jobs related to Airport Customer Service Supervisor - Austin - GAT Airline Ground Support
-
Airport Operations Supervisor
1 week ago
Austin, Texas, United States UNIFI Full time{"title": "Airport Cabin Supervisor", "description": "Job SummaryAs an Airport Cabin Supervisor with UNIFI, you will play a critical role in ensuring the safe and efficient operation of our airport facilities. This position requires a strong leader who can supervise and coordinate daily activities of employees, ensuring that all tasks are completed to the...
-
Airport Security and Operations Supervisor
1 month ago
Austin, United States ClearedDirect LLC Full timeJob DescriptionJob Description Do you have experience leading teams? Are you ready to take the next step in a career in aviation? Then we are looking for you! Our Terminal Security Supervisor (TSS) will lead the daily operations of The South Terminal. The South Terminal is a satellite airport terminal at Austin-Bergstrom International Airport and is...
-
Airport Operations Supervisor
5 hours ago
Austin, Texas, United States UNIFI Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Airport Cabin Supervisor to join our team at UNIFI. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our aircraft cabin cleaning and preparation processes.Key ResponsibilitiesSupervise and Coordinate Daily Activities: Lead and...
-
Airport Operations Supervisor
2 weeks ago
Austin, Texas, United States Swissport International AG Full timeJob SummaryWe are seeking a highly skilled and experienced Ramp Services Manager to join our team at Swissport International AG. As a key member of our airport operations team, you will be responsible for efficiently managing and directing ramp activities to deliver high-quality products and services to our customers.Key ResponsibilitiesSupervise and Manage...
-
Airport Security Operations Supervisor
3 weeks ago
Austin, Texas, United States ClearedDirect LLC Full timeJob OverviewAre you a seasoned leader with a passion for aviation security? ClearedDirect LLC is seeking an experienced Airport Security Operations Supervisor to oversee the daily functions of our terminal operations. This role is crucial in ensuring the safety and efficiency of our airport terminal, which operates under a unique public-private partnership...
-
Customer Service Operations Supervisor
3 weeks ago
Austin, Texas, United States The Parking Spot Full timeCustomer Service Operations SupervisorJob Category: Operations - ManagementRequisition Number: ASSIS01092Job DetailsPosition Title: Operations SupervisorSchedule:Reports to: General ManagerCompany: The Parking Spot AustinPosition Overview: This role is pivotal in assisting the General or Area Manager with the daily management of facility operations.Key...
-
Customer Service
2 weeks ago
Austin, United States Enterprise Holdings Full timeOverview: Enterprise Mobility at the Austin International Airport has an exciting opportunity for a full time Customer Service Return Agent. This position pays up to $16 per hour + additional bonus incentitives and is located at the Austin International Airport facility on 3819 Presidential Blvd., Austin, TX 78719. We offer: Consistent 40 hour per week...
-
Customer Service
6 days ago
Austin, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility at the Austin International Airport has an exciting opportunity for a full time Customer Service Return Agent. This position has a starting pay of $20 / hr ($16 / hour with a guaranteed nights & weekend shift bonus of $400 per month pending attendance). You could also gain an additional sales and customer service bonus on top...
-
Customer Service Supervisor
2 weeks ago
Austin, Texas, United States Paradies Na Full time**Job Summary**Paradies Lagardre is seeking a highly motivated and experienced Retail Operations Manager to join our team. As a key member of our management team, you will be responsible for the daily execution of our company's mission statement, which includes providing exceptional customer service to every customer.**Key Responsibilities**• Exceed...
-
Night Auditor
1 week ago
Austin, Texas, United States Courtyard Austin South Airport Full timeJob Summary:The Night Auditor is a critical role at Courtyard Austin South Airport, responsible for ensuring the smooth operation of our front desk during the overnight shift. As a Night Auditor, you will be the first point of contact for guests and will be responsible for registering guests, making reservations, and preparing daily reports.Key...
-
Customer Experience Representative
6 days ago
Austin, United States Enterprise Mobility Inc Full timeOverview Enterprise Mobility at the Austin International Airport has an exciting opportunity for a full time Customer Experience Represetnative (CXR). This position has a starting pay of $22 / hr ($16 / hour with a guaranteed nights & weekend shift bonus of $400 per month pending attendance) and is located at the Austin International Airport facility on...
-
Customer Experience Representative
1 month ago
Austin, United States Enterprise Holdings Full timeOverview: Enterprise Mobility at the Austin International Airport has an exciting opportunity for a full time Customer Experience Represetnative (CXR). This position pays up to $16 per hour + additional bonus incentitives and is located at the Austin International Airport facility on 3819 Presidential Blvd., Austin, TX 78719. The National/Alamo brand of...
-
Airline Appearance Supervisor Part-Time
4 months ago
Austin, United States Worldwide Flight Services, Inc. Full timeAbout WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...
-
Airline Appearance Supervisor Part-Time
2 weeks ago
Austin, United States Worldwide Flight Services, Inc. Full timeAbout WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger,...
-
Customer Service Ambassador
2 weeks ago
Austin, Texas, United States United Airlines Full timeJoin United Airlines as a Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Airport Operations team, you will be responsible for providing exceptional service to our customers, ensuring their travel experience is seamless...
-
Airport Operations Manager
1 week ago
Austin, Texas, United States Unifi Aviation, LLC Full timeJob Summary:As an Airport Ramp Lead with Unifi Aviation, LLC, you will play a critical role in ensuring the smooth operation of airport ground handling services. Your responsibilities will include:Loading and Unloading Aircraft: Safely loading and unloading passenger baggage, cargo, and mail from aircraft.Baggage Handling: Ensuring the secure handling and...
-
Airport Operations Lead
6 days ago
Austin, Texas, United States Unifi Aviation, LLC Full timeAirport Operations Lead **Job Summary** We are seeking a highly skilled Airport Operations Lead to join our team at Unifi Aviation, LLC. As a key member of our airport operations team, you will be responsible for ensuring the safe and efficient loading and unloading of aircraft, as well as the handling of customer baggage and air...
-
Airport Shuttle Driver
3 weeks ago
Austin, United States The Parking Spot Full timeSince its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The...
-
Austin, United States Austin Texas Full timePosting Title Temporary - Customer Service Representative (Multiple Vacancies) Minimum Qualifications **Education and/or Equivalent Experience:** * Graduation from an accredited high school or equivalent, plus two (2) years of experience in billing, credit counseling, or customer service. **Licenses and Certifications Required:** * None. The primary purpose...
-
Airport Operations and Security Manager
2 weeks ago
Austin, Texas, United States ClearedDirect LLC Full timeJob DescriptionClearedDirect LLC is seeking a highly skilled and experienced Airport Operations and Security Manager to lead the daily operations of our Terminal Security Supervisor team. The successful candidate will be responsible for ensuring the safe, secure, and efficient operation of the airport terminal.Key Responsibilities:Leadership: Lead a team of...
Airport Customer Service Supervisor
4 months ago
Airport Customer Service Supervisor
Austin, TX, USA Req #619 Friday, May 3, 2024GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Variable Hour, Non-Exempt
Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
Other details
Job Family CUS Job Function CUS - Customer Service Pay Type Hourly Austin, TX, USA Share this job: