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Patient Services Representative
4 months ago
Overview
As our highly visible Patient Services Representative/Surgery Front Office Receptionist, you'll be our first impression, greeting each patient personally and gathering important information for their visit. Your initiative and organizational skills will keep us running at top performance, while your enthusiasm and compassion will provide an exceptional patient experience.
Responsibilities
Obtains complete chart from patient care counselor and provide to nurses
Prepares patient for admission with correct personal information and head cover
Prepares surgical chart for the surgery day; apply patient labels to chart forms
Assembles medical records in established format for filing
Informs manager of specific equipment supplies requested for pending surgery days
Creates surgery schedule for the following day and make copies
Arranges for pick-up of specimens by lab courier and note in specimen log book
Works in close contact with A/R for accuracy of surgery log and correct errors as soon as possible
Keeps dictation log and surgery log book up-to-date and accessible for personnel
Notifies anesthesia team each day with location, cut time and name of surgeon operating
Forwards surgery schedules as needed to surgeons and weekly schedules to insurance department
Qualifications
High School Diploma or GED required
Detailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
Excellent verbal and written communication skills
Prior hospital or ophthalmology experience preferred
Flexible schedule working Monday-Friday
Benefits & Perks
Your health, happiness and your future matters At AVP, we offer everything medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays plus PTO, Sick Time, opportunity for growth, and much more
