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CO Ophthalmic Clinical Supervisor

3 months ago


Bethesda, United States Johns Hopkins University Full time

Job Req ID:

110741

CO Ophthalmic Clinical Supervisor

We are seeking a Ophthalmic Clinical Supervisor  who will supervise and manage clinical staff and the day-to-day clinical operations of Wilmer Bethesda. Coordinates the efficient flow of patients, staff and providers in a busy clinic environment. Recommends, develops and implements initiatives to enhance clinical operations. Acts proactively to troubleshoot problems, resolves and diffuses patient, physician and clinical staff issues. Fosters a team environment and is a mentor for clinical staff. Acts independently with professionalism and efficiency.

Specific Duties & Responsibilities

Recruiting, hiring and onboarding clinical staff, including ophthalmic technicians and scribes. Training and coaching clinical staff including ophthalmic technicians and scribes. Manages time and attendance of clinical staff according to established guidelines. Daily oversight and management of clinical staff. Daily oversight and management of clinical operations, making changes/improvements as needed. Assist Clinic Manager with onboarding of new providers. Reviewing and updating providers clinical protocols as needed. Ordering and managing clinic supplies, instruments and clinic drugs. Troubleshooting clinic equipment issues/problems; communicating with Wilmer IT and/or vendor when necessary. Liaison between providers and techn.icians and between providers and administration. Filling in as technician when needed Resolve patient complaints or refer to appropriate resource. Managing/monitoring clinic flow, physical distancing and disinfection procedures. Performs other duties as assigned.

Minimum Qualifications
High school Diploma/GED. Three (3) + years experience as an ophthalmic technician. Some supervisory or related administrative experience. Must have Certified Ophthalmic Assistant (COA) certification from Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) or obtain within 18 months of start date.

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins Universitys salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: .

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the .

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law