Customer Service Coordinator
6 months ago
Responsibilities
:• Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
• Assure that all Penske Rental units are maintained and prepared for customers
• Ensure parts are available for scheduled work
• Hold vendors accountable for quality and adherence to schedule for outside work
• Provide customer service, assuring customers are satisfied and will return for additional business.
• Maintain shop productivity by optimizing the work plan
• Coordinate with district billing clerks as necessary
• Other projects and tasks as assigned by supervisor
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Customer Service Representative
1 month ago
Allentown, United States Crafco Inc Full timeCrafco, Inc. has an opening for a Customer Service Representative at our manufacturing facility in Allentown, PA. Customer experience is core to everything we do and if you agree, we want you on our team! Our customer support team's top priority is to make our customers successful by delivering excellent, personable and conversational support. We take...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States Redner's Markets Full timeJob SummaryTo deliver exceptional customer experiences and maintain high standards of customer service throughout the front end operations at Redner's Markets. This role involves supervising and directing all front end personnel and activities to ensure seamless customer interactions.Key Responsibilities:1. Promote customer satisfaction by providing...
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Automotive Service Coordinator
4 weeks ago
Allentown, Pennsylvania, United States Ciocca Dealerships Full timeService Coordinator Opportunity at Ciocca DealershipsCiocca Corporate Center is seeking a Service Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance.Why choose Ciocca Automotive?Proven career path, promotional opportunities52 dealerships, 25 brands and 18...
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Customer Service Rep
6 days ago
Allentown, United States PMA Companies Full timeBack Claims Customer Service Rep #4250 Allentown, Pennsylvania Apply Apply for this job now! Apply Job Description: As a member of the Customer Service Center Call Center Team, ensure efficient and timelyprocessing of all work assignments into applicable business systems with strict adherence to allestablished procedures to assist in the attainment of...
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Customer Service Rep
2 weeks ago
Allentown, United States PMA Companies Full timeBack Claims Customer Service Rep #4250 Allentown, Pennsylvania Apply Apply for this job now! Apply Job Description: As a member of the Customer Service Center Call Center Team, ensure efficient and timelyprocessing of all work assignments into applicable business systems with strict adherence to allestablished procedures to assist in the attainment of...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at PMA Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate resolution of claims inquiries.Key Responsibilities:Provide accurate and timely resolution to...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States Domino's Franchise Full timeJob SummaryAs a Customer Service Representative at Domino's Franchise, you will be responsible for providing exceptional customer service to our valued customers. Your primary duties will include operating all equipment, stocking ingredients, preparing product, receiving and processing telephone orders, taking inventory, and cleaning equipment and...
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Customer Service Representative
4 weeks ago
Allentown, United States GFL Environmental Full timeGFL Environmental is looking for a Customer Service Representative to join our team out of our Allentown office. The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional,...
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Warehouse Customer Service Representative
2 months ago
Allentown, United States A. Duie Pyle Full timeA family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our...
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Warehouse Customer Service Representative
2 weeks ago
Allentown, United States A. Duie Pyle Full timeA family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our...
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Warehouse Customer Service Representative
1 week ago
Allentown, United States A. Duie Pyle Full timeA family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our...
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Customer Service Representative
6 months ago
Allentown, United States Graybar Full timeMake a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every...
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Customer Service Representative
4 weeks ago
Allentown, United States GFL Environmental Full timeOur GFL team is expanding, and we’re looking for a Customer Service Representative to join us out of our Allentown location. The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a...
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ABA Client Service Coordinator
4 weeks ago
Allentown, Pennsylvania, United States NeurAbilities Healthcare Full timeAbout the RoleWe are seeking a highly skilled and motivated Client Service Coordinator to join our team at NeurAbilities Healthcare. As a Client Service Coordinator, you will play a critical role in ensuring the smooth operation of our services and providing exceptional support to our clients and staff.Key ResponsibilitiesClient Communication: Develop and...
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Claims Customer Service Representative
1 month ago
Allentown, United States PMA Companies Full timeAs a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC. Responsibilities: •Provide accurate and timely resolution to claims customer...
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Claims Customer Service Rep
12 hours ago
Allentown, United States PMA Companies Full timeAs a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC. Responsibilities: •Provide accurate and timely resolution to claims customer...
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Claims Customer Service Rep
2 months ago
Allentown, United States PMA Companies Full timeAs a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC. Responsibilities: •Provide accurate and timely resolution to claims customer...
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Claims Customer Service Representative
2 weeks ago
Allentown, United States PMA Companies Full timeBack Claims Customer Service Representative #4317 Multiple Locations + 2 more Apply Apply for this job now! Apply Job Description: As a member of the Customer Service Center Call Center Team, ensure efficient and timelyprocessing of all work assignments into applicable business systems with strict adherence to allestablished procedures to assist in...
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Customer Service Representative
4 weeks ago
Allentown, Pennsylvania, United States PMA Companies Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at PMA Companies. As a key member of our Customer Service Center Call Center Team, you will be responsible for ensuring efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to...
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Customer Service Representative
1 week ago
Allentown, United States Graybar Full timeMake a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every...