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Senior Associate, Member Relations

4 months ago

Jericho, United States finra Full time

Member Relations and Education is responsible for, in part, the delivery of compliance education to FINRA member firms, including creating opportunities for member firms to network with each other and FINRA Staff. The Senior Associate exercises discretion and independent judgement to assist with planning, enhancing, coordinating, and implementing live and virtual educational programs and networking opportunities.

Essential Job Functions:

  • Works closely with appropriate staff across FINRA to develop educational materials.
  • Prepares and coordinates prep meeting and event materials.
  • Under general direction from MRE senior staff, writes educational content and learning objectives.
  • Manages and coordinates the execution of certain day-of and on-site aspects at educational and networking events.
  • Assists with post-event tasks such as coordinating attendee continuing education credits, preparing post-meeting executive summaries and action items.
  • Works directly with Meetings and Conferences in the development and delivery of educational and networking events.
  • Reviews and edits instructional or informative Web content, correspondence, presentations, and publications as requested.
  • Responsible for supporting the development and execution of MRE strategic educational plan.
  • Develops and tracks the timely completion of all projects and ensures they are within budget.
  • Under the direction of senior staff member, acts as project manager for projects and initiatives, which requires establishing a working relationship across the department and organization to be able to meet deadlines.
  • Demonstrates FINRA’s values of Responsibility, Innovation, Collaboration and Expertise, while embracing FINRA’s culture of diversity and inclusion, in interactions with colleagues, management, FINRA members, and outside parties.
  • Performs other duties as required.

Education/Experience Requirements:

  • Bachelor’s degree required plus a minimum of three years of experience in financial services or customer service.  Degree in business or communications preferrable. 
  • Proficiency in analytical, organizational, interpersonal, and communication (verbal and written) skills required.
  • Successful candidate must have the ability to work under tight deadlines and manage changing priorities, within established guidelines and procedures.
  • Energetic self-starter and constant learner who is proactive, resourceful, creative and works effectively in a dynamic, collaborative environment.
  • Excellent relationship building and customer service skills.
  • Demonstrated project management, relationship management and customer service skills with high level of attention to detail.
  • Ability to work well under pressure handling a wide variety of tasks; anticipate and adapt to changing workload priorities.
  • Exercises excellent judgment.
  • Proficiency in MS Office suite, Zoom, Concur and Workday.

For work that is performed in CA, Washington, DC, CO, HI, New York, NY and WA, the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons.

California: Minimum of $78,900, Maximum Salary $146,900

Washington, DC: Minimum Salary $78,900, Maximum Salary $140,800

Colorado/Hawaii: Minimum Salary $68,500, Maximum Salary $122,300
New York, NY: Minimum Salary $82,200, Maximum Salary $146,900

Washington State: Minimum Salary $68,500, Maximum Salary $140,800

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