Community Health Worker Supervisor

6 months ago

Erie, United States Community Health Net Full time

Summary

Community Health Worker (CHW) Supervisor is sought to oversee a team of Community Health Workers within Community Health Net. The CHW Supervisor will provide day-to-day guidance to Community Health Workers who are embedded within the Community Health Net sites. The CHW Supervisor, and the staff they oversee, will facilitate patients' education, care coordination, and access to services that address healthcare and social determinants of health need. The CHW Supervisor will ensure these staff are equipped with training and supports they need to ensure high-quality, person-centered care.

The CHW Supervisor will also serve as a liaison between Community Health Net Patients, health care facilities, and health care system payers. The CHW Supervisor will work within health care settings and in the local community and will be able to conduct home visits with clients, when appropriate.

Essential Duties and Responsibilities

Community Health Worker (CHW) Supervisor oversees the activities of Community Health Net's Network Community Health Workers. The CHW Supervisor will provide these staff with adequate coaching and support to ensure the quality of their work and the accuracy of regular reports.

•Ensures that the work of the CHWs is in line with and meeting the goals and expectations of those respective programs.

•Builds, maintains, and expands strong cooperation with programs and services within Community Health Net, with health care systems, and with community-based organizations in the community.

•Attends all meetings and events in their catchment area.

•Ensures that CHWs regularly document their services, client contacts, outreach activities, and outcomes in a timely manner in the electronic health record system and other tracking systems.

•Ensures all CHWs complete required training within in a timely manner.

•Conducts weekly supervision with CHWs.

•Observes a support group, a visit to a community group, a home visit, or some other behavior change activity at least monthly.

•During supervisory meetings, supports CHWs to plan their monthly activities. This includes helping them to be a connector, an advocate, and a change agent by:

1.Educating community members on the benefits of vaccination for various viral infections.

2.Promoting vaccinations and immunizations to community members.

3.Identifying target patients/households.

4.Identifying and working with community groups eager to promote health.

5.Revitalizing existing support groups and forming new ones.

6.During supervisory meetings, evaluates CHWs performance, provides feedback, and agrees on recommendations to solve problems and improve CHW performance.

7.Compiles supervision forms at each supervision visit.

8.Collects monthly activity reports from each CHW under their responsibility.

9.Submits monthly reports to Director of Operations, consolidating information from the monthly activity report compiled by all CHWs under their supervision.

10.Maintains constant communication with Director of Operations to ensure at CHW efforts are effective and coordinated.

11.Coordinate patient outreach efforts with Community Health Net CHWs, with staff across the Community Health Net, and with community partners (e.g., hospitals, social service agencies).

12.Assist patients in navigating the healthcare systems and connect patients to resources across the Community Health Net enterprise and in the community.

13.Connect and guide patients to community resources to meet their social determinant of health (SDOH) needs as well as behavioral and physical health care needs.

•Performs other job duties as assigned.

Qualifications/Requirements
•High School Diploma/GED required.
•Completion of Community Health Worker Supervisor Course within 90 days introductory/probation period.
•Certification as Community Health Worker strongly preferred but not required, can be acquired or started within 90 days introductory/probation period.
•Demonstrated experience in supervising teams.
•Two years of health/clinical experience or equivalent health-related education.
•Experience working in a community-based setting for at least 2 years.
•Demonstrated knowledge of community-based services in Erie, PA.
•Familiarity working as a member of an interdisciplinary team.
•Experience navigating complex healthcare and social services systems.
•Excellent written and verbal communication skills.
•Excellent organization and attention to detail.
•Ability to multi-task effectively and manage multiple expectations.
•Strong ability to work, in person and remotely, with diverse staff.
•Knowledge of medical terminology preferred.
•Basic computer skills.
•Has working knowledge and understanding of Community Health Net Strategic Plan and Erie County needs assessment.
•Have cultural awareness and competency related to race, sex, gender, language, and religion.
•Experience working with adults who have HIV, a mental illness, substance abuse, a criminal record and/or health concerns preferred.
•De-escalation and crisis management skills.
•Demonstrated critical thinking, problem-solving, effective communication, and time management skills.
•Demonstrated ability to work effectively in an interdisciplinary team format.
•Excellent analytical, customer service skills to facilitate care plans and the resolution of case management problems.
•Ability and willingness to provide emotional support, encouragement, and motivation to patients.
•Develop and draft goals to address barriers to healthcare.
•Work with patients to reach goals identified.
•Ability to identify environments potentially requiring notification to authorities (domestic or child abuse).
•Reliable transportation.
•Valid PA driver's license.

  • Community Health Worker Team Lead

    1 month ago

    Erie, Pennsylvania, United States Community Health Net Full time

    Job Title: Community Health Worker SupervisorCommunity Health Net is seeking a highly skilled and experienced Community Health Worker Supervisor to oversee a team of Community Health Workers within our organization. The successful candidate will provide day-to-day guidance and support to our Community Health Workers, ensuring they have the training and...

  • Nurse Practitioner

    4 weeks ago

    Erie, Pennsylvania, United States Community Health Net Full time

    Job SummaryCommunity Health Net is seeking a skilled Licensed Practical Nurse LPN to join our team. As a LPN, you will be responsible for delivering quality healthcare to our clients. Your primary duties will include providing a complete health history and accurately determining client's medical condition. You will work in cooperation with our medical...

  • Supervisor of Behavioral Health Therapy

    4 weeks ago

    Erie, Pennsylvania, United States UPMC Full time

    Job Summary:UPMC Western Behavioral Health at Safe Harbor is seeking a skilled Supervisor of Behavioral Health Therapy to lead a small team in providing evidence-based treatment to individuals experiencing the initial onset of psychosis symptoms.Responsibilities:Assess patient needs and refer to other levels of care as necessaryProvide staff in-service...

  • Certified Professional Coding Supervisor

    4 weeks ago

    Erie, United States Millcreek Community Hospital Full time

    Overview:We are seeking a skilled Coding Supervisor to join our team. The ideal candidate will oversee the coding operations, ensuring accuracy, compliance, and efficiency in medical coding processes.Responsibilities:- Manage and lead a team of coders to ensure accurate and timely coding of medical records- Develop and implement coding policies and...

  • Supervisor- Behavioral Health Therapy

    4 weeks ago

    Erie, United States UPMC - Pittsburgh Medical Center Full time

    Job DescriptionThe Supervisor will supervise members of the Outpatient Therapy department within the context of an evidence based, solution-focused brief therapy model.  This role will require half of the time to be spent dedicated to direct clinical care (individual, group, family therapy, supporting intakes as needed), with the other half of your time...

  • Behavioral Health Therapist

    4 weeks ago

    Erie, Pennsylvania, United States Community Health Net Full time

    Job SummaryCommunity Health Net is seeking a skilled Behavioral Health Therapist to join our team. As a Behavioral Health Therapist, you will provide consultation to primary care teams, including patients' medical, dental, and psychiatric providers.Key ResponsibilitiesPerform Behavioral Health consultation for primary care providers by providing brief...

  • LTSS Care Coordinator

    4 weeks ago

    Erie, Kansas, United States UnitedHealth Group Full time

    Job SummaryThe LTSS Care Coordinator will be responsible for developing and implementing person-centered care plans for individuals receiving Long-Term Services and Supports. This role requires strong communication and organizational skills, as well as the ability to work effectively with diverse stakeholders.Key ResponsibilitiesAssess and plan care...

  • Janitorial Worker

    1 month ago

    Erie, Pennsylvania, United States City Wide Facility Solutions Full time

    Job OverviewWe are seeking a reliable and detail-oriented individual to join our team as a Janitorial Worker. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our office spaces.Responsibilities:Perform cleaning tasks, including dusting, vacuuming, and mopping of floors and...

  • Behavioral Health Clinician

    4 weeks ago

    Erie, Pennsylvania, United States Adagio Health Full time

    Empowering Lives Through Behavioral HealthAt Adagio Health, we are seeking a dynamic and compassionate Behavioral Health Clinician to join our team in Erie, PA. This is an exciting opportunity to make a tangible impact on the well-being of individuals and our community as a driving force for positive change.About the RoleAs a Behavioral Health Clinician, you...

  • Part Time Field Supervisor

    4 weeks ago

    Erie, Pennsylvania, United States UPMC Full time

    The Clinical Supervisor will oversee the daily work of therapists within the Outpatient Therapy department, ensuring the delivery of high-quality, evidence-based care.This role requires a strong clinical background, with a focus on supervising part-time Certified Peer Specialists team members.The ideal candidate will have licensure and previous experience in...

  • Senior Living Community Health Care Provider

    4 weeks ago

    Erie, Pennsylvania, United States Curana Health Full time

    At Curana Health, we are dedicated to delivering exceptional care to seniors in assisted living, life plan communities, independent living, skilled nursing, and long-term care facilities across the United States.The primary purpose of this role is to provide Provider-level direct patient care services within the Post-Acute Care setting.Key responsibilities...

  • Community-Health Nursing

    2 weeks ago

    Erie, United States University of Pittsburgh Medical Center Full time

    The Senior Professional Staff Nurse is a Registered Nurse is a member of the care delivery team. The Senior Professional Staff Nurse is responsible to set the standards for the level and quality of care. The Senior Professional Staff Nurse has responsibility, authority and accountability for the provision of nursing care. The Senior Professional Staff Nurse...

  • Warehouse Worker

    4 weeks ago

    Erie, United States Aerotek Full time

    Job DescriptionJob DescriptionWe are currently hiring for warehouse and production workers within Erie! This opportunities gives employees the chance to work for a large-scale employer. Employees will join an very stable and reputable company that offers a great work environment, good benefits, weekly pay, and the chance to learn new skills for their...

  • Child Care Worker

    2 months ago

    Erie, United States Gaudenzia Full time

    OverviewDo You have the heart to serve others and making a lifelong impact? Picture yourself at Gaudenzia as a Child Care Worker at our House of Healing Pregnant & Parenting Women's Program! Must have valid driver's license. We need hope-bringers and changemakers - because the work we all do matters. If you're passionate about making an impact with your time...

  • Community-Health Nursing

    2 weeks ago

    Erie, United States UPMC Full time

    8 East General Surgery is looking to add a Casual Professional Staff Nurse to their team! _Title and salary will be determined based upon education and experience._ **The Professional Staff Nurse is a Registered Nurse and a member of the care delivery team. The Professional Staff Nurse is responsible to set the standards for the level and quality of care....

  • Community-Health Nursing

    2 weeks ago

    Erie, United States University of Pittsburgh Medical Center Full time

    8 East General Surgery is looking to add a Casual Professional Staff Nurse to their team! Title and salary will be determined based upon education and experience. The Professional Staff Nurse is a Registered Nurse and a member of the care delivery team. The Professional Staff Nurse is responsible to set the standards for the level and quality of care. The...

  • Behavioral Health Therapist

    4 weeks ago

    Erie, Pennsylvania, United States UPMC Full time

    About the Role:UPMC Western Behavioral Health at Safe Harbor is seeking a skilled Behavioral Health Therapist to join our team. As a Behavioral Health Therapist, you will provide clinical treatment services to targeted populations, utilizing evidence-based therapeutic approaches.Responsibilities:Provides individual, family, couples, and group therapy...

  • Community-Health Nursing

    2 weeks ago

    Erie, United States University of Pittsburgh Medical Center Full time

    Are you a healthcare professional interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! UPMC Hamot is looking for a Casual Professional Staff Nurse to...

  • Production Worker

    4 weeks ago

    Erie, United States Aerotek Full time

    Job DescriptionJob DescriptionWe are currently hiring for production roles in the Erie area! We are looking for motivated individuals who want to progress within their career. Whether you have prior experience in the industry or are looking to break into a new career, apply today! These openings include the option of full-time medical benefits, a 401K...

  • Community-Health Nursing

    2 weeks ago

    Erie, United States University of Pittsburgh Medical Center Full time

    UPMC Hamot, a Magnet designated facility located in Erie, PA, is currently hiring a Regular Full-Time Professional Staff Nurse to support 8 South Neurology (Med Surg). Our RNs work a rotating schedule to ensure 24/7 coverage on the floor. Sign-On Bonus Details (Full Time or Flex Full Time status) * Up to $20,000 sign-on bonus available for experienced...