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Learning and Development Specialist
4 months ago
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose:
Provides facilitation, assessment, content development, teaching and monitoring of educational programs.
Teaches, facilitates and assesses training programs for WellCare in office and remote settings. Employs a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program. Manages group dynamics through the use of “learner focused” environment and adult accelerated learning methods. Produces professional presentations and training materials including facilitation guides, training aids, assessments, training activities and role play scenarios using MS Word, PowerPoint and other desktop publishing software. Revises existing training materials and programs based on audit results, questionnaires, changing procedures and feedback from internal/ external customers, subject matter experts, program sponsors and trainers. Coordinates and organizes enrollment of students, assembles necessary program materials, decoration/setup of classroom, shopping for supplies, catering and other functions related to WellCare University. Schedules training programs and prepares training status reports, assessments and evaluation tools. Performs other duties as assigned Complies with all policies and standardsCandidate must reside in the state of Arizona.
Education/Experience:
Required: Bachelor's Degree in a related field or equivalent work experience.
Candidate Experience:
Required: 2+ years of experience in Design and delivery of training programs using facilitation and communication skills, evaluation of learner needs, assessment of training programs and implementation of learning solutions for performance enhancement.
Required: Other Experience in one or more of the following areas: Government Programs, Medicare and Medicaid/Clinical practice in a hospital , clinic or other provider setting /Claims / Member Services / Health Services / Call Center / Sales / Provider Relations/Training and development / Corporate University/ HMO, managed healthcare or Insurance professional/ Curriculum development specialist/ Team leader for groups of 25 or more/ On line training / Computer based learning professional/ Public speaker / seminar leader.
Licenses and Certifications: A license in one of the following is preferred:
Preferred Licensed Registered Nurse (RN)
Preferred Licensed Practical Nurse (LPN)
Preferred Licensed Certified Social Worker (LCSW)
Preferred Licensed Mental Health Counselor (LMHC)
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
