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Senior Product Associate

4 months ago


Columbus, United States JPMorgan Chase & Co. Full time

Join our dynamic Deposit 2.0 team as a Product Manager, where you will have the opportunity to shape the future of banking by developing innovative features that simplify tasks for our customers. This role offers the chance to work cross-functionally, promote business outcomes, and put end users at the forefront of our operations. If you're passionate about customer journey design and eager to make a significant impact in a leading financial institution, this is the role for you.

As a Senior Product Associate in the Deposit 2.0 team, you will have the opportunity to own the discovery and development of innovative features that aim to simplify banking tasks for our customers. You will work cross-functionally to promote business outcomes, always keeping the end users at the forefront. Your role will involve acting as a feature product analyst, leading customer journey design and development for platform functionality that serves multiple client segments. If you have a proven track record in launching successful software products in dynamic, consumer-facing companies and a passion for improving people’s financial lives, we are looking for you

Job responsibilities;

Design and implement simple, modern, and innovative customer or bank journeys for deposit related actions (. money movement, account opening and interaction, by leading resources like design, data, operations and technology through creation and execution Develop and maintain strong relationships across multiple product areas on the path to delivering Deposit 2.0 Pore over data, customer feedback, and customer research and use all the key insights to be an advocate of the customer experience, create compelling product/experience proposals and to influence internal stakeholders Continuously seek to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline Create and maintain product roadmaps that align to the product vision Manage work in a highly organized, flexible manner, while staying focused on critical scope Handle execution of build across multiple product teams using dependencies and dedicated teams using agile software development lifecycle (gather/write business requirements, translate into stories, end-to-end testing, launch, defect management) Drive solutions across the organization; working with various lines of businesses, design, legal, operations, finance, and Agile technology teams to prioritize, deliver the core deposit platform modernization roadmap

Required qualifications, skills and capabilities;

3 years of product management experience and a proven track record of launching and iterating on successful products through agile delivery that span multiple consumer touch-points and form factors BS/BA degree or equivalent experience Excellent communication and interpersonal skills Ability to develop and prioritize the product backlog to ensure the team delivers high value features Experience building product roadmaps Leader of collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives) Customer-centric focus and keeps rapport with end users Proficient in JIRA 

Preferred qualifications, capabilities and skills;

Consumer banking products/payments/fintech experience is a plus

“This role is not eligible for immigration sponsorship”