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Administrative Associate

4 months ago

Bothell, United States ACRISURE Full time

Description

Job Title : Administrative Associate

Location : Lynnwood, WA (Fully On-site)

Work Schedule : Monday through Friday, 37.5 hour work week

Pay Rate: $21.21/per hour

About Us:

Acrisure’s Northwest Platform began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure Northwest Platform to where it is today, with a culture built on organic partnership.

Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

Job Summary:

The Administrative Associate is responsible for facilitating positive client interaction as well as providing support for all internal colleagues by handling a wide variety of office related duties efficiently and professionally while meeting company service standards for quality. This position is also responsible for carrying the organization’s reputation and professional manner of conducting business into dealing with customers, carriers and colleagues.

Responsibilities:

Answer a high volume of calls and maintain a rapid response rate according to agreed standards.

Mail Process: Open, sort, scan, route and index incoming mail. Prepare and post outgoing mail.

Maintain and update daily, the General Public Calendar for the availability of colleagues to receive inbound calls.

Organize, maintain and order relevant office supplies for entire office use.

Gather and process insurance related data and documents for various departments as assigned.

Manage policy download process with various insurance carriers.

Maintain Agency Insurance Licenses for all departments and employees.

Maintain all office administrative equipment.

Coordinate on-site meetings including conference set up.

Prepare and modify documents for various managers including correspondence, agendas, reports, manuals, etc.

File data and perform other routine administrative tasks as assigned and for other departments as needed.

Communicate verbally and in writing between customers/vendors/visitors/and relevant staff. Interpret and respond clearly and effectively to spoken requests over the phone or in person, verbal and/or written instructions.

Establish and maintain effective working relationships with co-workers, managers and the general public.

Perform duties in an efficient, professional and courteous manner.

Maintain regular consistent and professional attendance, punctuality and personal appearance.

Pursue personal development of skills and knowledge necessary for the effective performance of the role.

Use high degree of discretion when dealing with confidential information.

Perform related duties as assigned.

*This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*

Requirements:

Actively support and incorporate the core values of the company into daily activities

Maintain a positive and respectful attitude with fellow colleagues

Work as a team to achieve department and overall company goals

Demonstrate exceptional customer service skills, internally and externally, with effective communication, respect and integrity

Maintain confidentiality of all information related to customers, carriers, colleagues and the company

Be dependable and consistently report to work on time prepared to perform duties of the position.

Advanced knowledge of personal computers. Specifically Microsoft office products and data base management systems.

Ability to organize and prioritize effectively.

Ability to be detail oriented.

Ability to manage multiple projects and consistently meet deadlines.

Ability to communicate effectively both verbally and in writing with co-workers, managers and public.

Ability to operate standard office equipment including but not limited to computers, variety of software, copiers, scanners, calculators and facsimile machines.

Ability to follow oral and written instructions.

Good analytical and problem-solving skills.

Education/Experience:

High School Diploma or equivalent. College Degree preferred.

Benefits & Perks:

Competitive Compensation

Industry Leading Healthcare

Savings and Investments

Charitable Giving Programs

Offering hybrid work option

Opportunities for Growth

Parental Leave

Generous time away

#LI-MD1

Pay Details:

Hourly: $21 - $21