Patient Services Technician

4 months ago


Spokane, United States Pioneer Human Services Full time

Who we are


We are a social enterprise that partners with communities to transform society by honoring the humanity of people, reducing the impact of discriminatory mass incarceration and empowering people to live safe, healthy, productive lives through inspiration, affirmation and by overturning barriers.

For over 50 years we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 50+ locations across Washington State that provides a chance for change to over 3,000 people on any given day.

WHAT YOU'LL DO

Under the administrative supervision of the Social Services Manager and in accordance with program policy, goals, and purposes, the Patient Services Technician is responsible for assisting the outpatient treatment program, primarily in data entry and all Urine Analysis collection. The Patient Services Technician is responsible for suggesting and recommending changes in program policy and procedure. The Patient Services Technician is responsible for providing high quality services under the least restrictive conditions feasible.

What’s you’ll bring

High school diploma or equivalent Two years acceptable office experience Word processing, spreadsheet and database experience necessary Must be flexible enough to respond to shifting priorities and to take direction from program administrative staff members Must employ strong organizational skills, be detail-oriented, and able to perform multiple tasks

Preferably you’ll bring

One year acceptable experience in the human services field Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment or related disciplines desirable Experience with Urine analysis collection and monitoring preferred

What we offer

Competitive industry compensation and a generous benefit plan that includes:

Retirement plan: Pioneer contributes 3.5% of an employees' annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own. Employee recognition programs: gift cards, additional time off, weekend getaways and more. Public transportation discount. Employee assistance program (EAP).

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