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Veterinary Medical Receptionist
4 months ago
Description
Position at Ocean State Veterinary SpecialistsVeterinary Medical Receptionist (CSR)
If you are an experienced customer service professional, looking to positively impact the lives of pets and people, joining the team at Ocean State Veterinary Specialists (OSVS) as a Client Service Representative (CSR) will allow you to do just that. Our busy veterinary emergency and specialty hospital is seeking a highly organized and experienced receptionist to join our team. The ideal candidate should have previous experience working in emergency and specialty veterinary medicine and must be able to thrive in a fast-paced, high-pressure environment. The successful candidate will play a vital role in ensuring the smooth operation of our hospital by efficiently managing client inquiries and facilitating communication between our medical staff and clients.
Essential Functions and Responsibilities:
Qualifications:
1-3 years' experience in emergency or specialty veterinary hospital is preferred (technician, liaison, customer service) Professional, pleasant, engaged, clear communicator who is attentive and respectful to referring veterinarians, clients, and co-workers. Must be able to balance multiple tasks, be confident, and prioritize tasks appropriately in a high-pace setting. Computer experience (Word, Excel) and operation of office equipment such as, fax machine, copy machine, credit card and check terminal, and postage meter. Related veterinary software and Care Credit knowledge preferred. Must possess basic math skills to determine proper deposits and process paymentsBenefits and Perks:
Employer paid Medical insurance premiums, AND paid deductible for employees Medical, Dental, and Vision insurance options 401K with company match Complimentary Life Insurance $5,000 Personal Pet Discounts PTO and Holiday pay Company Sponsored Employee Assistance Program (EAP) Veterinary Social Worker on-siteis located in East Greenwich, RI with a satellite facility in Swansea, MA. OSVS is a 35,000 sf building with a very busy emergency service, a nationally-respected internship and residency program, and specialists in Emergency/Critical Care, Internal Medicine, Surgery, Radiology, Cardiology, Neurology, Oncology, Ophthalmology, and Avian/Exotics. Specialized equipment includes telemetry, endoscopy, CT scanner, ultrasound, and MRI.