Operations Lead

6 months ago

Austin, United States At Home Full time

Operations Lead

Our Vision: To become the leading Home Décor retailer.

Our Mission:  Enable everyone to affordably make their house a home.

Job Summary:  

The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.

Key Roles & Responsibilities:  

The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.  The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics. The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. T he Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. The OL Drives productivity by training, coaching, planning, monitoring, and appraising results. The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience. The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.  All other duties are based on business needs. Nights and weekends required

Qualifications & Competencies:  

At least 18 years old. High School Diploma/Equivalent. Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. The ability to work effectively independently and within a team. Strong attention to detail, ., standards, processes, marketing, etc. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

  • Operations Management Lead

    1 week ago

    Austin, Texas, United States City of Austin Texas Full time

    We are seeking a highly qualified Operations Management Lead to join our team in the City of Austin Texas. The successful candidate will have a proven track record in managing day-to-day operations, ensuring seamless delivery of services, and maintaining high standards of quality.Responsibilities:Develop and implement operational strategies to achieve...

  • Operations Team Lead

    1 week ago

    Austin, Texas, United States BAE Systems, plc Full time

    BAE Systems, plc is seeking a highly skilled and experienced Factory Operations Supervisor to join their team in Austin, Texas. The successful candidate will be responsible for planning, organizing, implementing, leading, and managing activities within a team-based manufacturing environment.About the RoleThis Operations Supervisor role is an exciting...

  • Operations Team Lead

    1 week ago

    Austin, Texas, United States Transdevna Full time

    About Transdev U.S.Transdev is a leader in mobility, with operations in 19 countries and a team of 110,000 worldwide. We deliver safe, reliable, and innovative solutions to serve the common good.Job OverviewThe Shift Supervisor plays a key role in managing and overseeing business unit operations, acting as the liaison between client program managers and...

  • Technology Operations Lead

    3 weeks ago

    Austin, United States Farm Credit Bank of Texas Full time

    Job DescriptionWho we are: Farm Credit Bank of Texas is a $38.9 billion wholesale bank that has been financing agriculture and rural America for over 100 years. Headquartered in Austin, Texas, we provide funding and services to rural lending associations in five states, and we are active in the nation's capital markets. While you may not be familiar with...

  • Business Operations Lead

    3 weeks ago

    Austin, United States The Judge Group Full time

    Title: Program Manager 2/Business Operations Lead Location: Austin TX Duration: 11 months Contract Job Details: Daily Responsibilities: (3+ bullets of the main responsibilities on the assignment)Follow through on all business operations requests from the business office.Track all deliverables for the teamHelp the team with budget forecast and OKR trackingSet...

  • Operations Team Lead

    1 week ago

    Austin, Texas, United States PIRTEK Full time

    At PIRTEK, a leading provider of on-site hydraulic and industrial hose replacement services, we're seeking an experienced Operations Team Lead to oversee our team of skilled technicians.About UsWe pride ourselves on delivering exceptional service to our customers across the United States. As a dynamic and fast-paced organization, we offer a unique...

  • Operations Team Lead

    1 week ago

    Austin, Texas, United States Dover Corporation Full time

    Job Title: Operations Team Lead\ We are seeking an experienced Operations Team Lead to join our team at Dover Fueling Solutions in Austin, TX. This is a unique opportunity to lead a high-performing team and drive business growth while working with a talented group of professionals.\ The ideal candidate will have a strong background in operations management,...

  • Operational Services Team Lead

    1 week ago

    Austin, Texas, United States ABM Industries Full time

    Job SummaryWe are seeking an experienced Site Supervisor to lead our operational services team. As a key member of our team, you will be responsible for overseeing daily activities, setting priorities, and ensuring the completion of tasks.

  • Chief Cloud Security Operations Lead

    7 days ago

    Austin, Texas, United States Novalink Solutions LLC Full time

    We are seeking a highly skilled Chief Cloud Security Operations Lead to join our team at Novalink Solutions LLC. This is a challenging and rewarding role that requires a deep understanding of cloud security operations and the ability to lead a team of security professionals.About the RoleThe Chief Cloud Security Operations Lead will be responsible for...

  • Lead Cardiovascular Operations Manager

    7 days ago

    Austin, Texas, United States Next Move Healthcare Full time

    At Next Move Healthcare, we are seeking an experienced and dynamic leader to oversee the daily operations of our Cardiovascular department.As a Lead Cardiovascular Operations Manager, you will be responsible for the 24-hour supervision, direction, coordination, and evaluation of the Cardiovascular staff across multiple departments.Key...

  • Lead Operations Manager for Front Desk

    4 days ago

    Austin, Texas, United States Compass Group, North America Full time

    We are seeking a highly skilled Lead Operations Manager to oversee the daily operation of our front office, ensuring exceptional customer satisfaction and adherence to AAA 5-Diamond standards. In this role, you will manage staff, handle guest complaints, and maintain accurate records.Responsibilities:Manage the day-to-day operation of the front office,...

  • Lead Financial Operations Director

    2 weeks ago

    Austin, Texas, United States New Home Co Inc. Full time

    New Home Co. Inc. is a pioneer in the homebuilding industry, focused on delivering innovative and consumer-driven homes across major metropolitan areas in Arizona, California, Colorado, Oregon, Texas, and Washington.About UsWe are committed to providing a workplace that supports our team members in doing their best work, fostering a culture of integrity,...

  • Lead Operations Manager

    4 days ago

    Austin, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityAt Domino's Pizza LLC, we're not just a company - we're a team of dedicated individuals who strive to deliver exceptional customer experiences. Our stores are owned and operated by independent franchisees, each with their own unique approach to serving our customers.We're seeking an experienced General Manager to join our...

  • Product Operations Lead

    4 days ago

    Austin, Texas, United States SEON Technologies Full time

    About SEON TechnologiesAt SEON, we're passionate about creating innovative solutions to help businesses defend against fraud and financial crimes. Our API-first approach provides a robust defense mechanism for our customers, who are leaders in the digital experience space.We're seeking an experienced Product Operations Lead to drive strategic initiatives and...

  • Operations and Delivery Lead

    1 week ago

    Austin, Texas, United States Ambrose Upholstery Full time

    Operations and Delivery LeadAmbrose Upholstery is a leading furniture upholstery company in Austin, TX. We are seeking an experienced Operations & Delivery Lead to join our team.About the Role:This multifaceted role involves leading our delivery service, ordering materials/supplies, managing inventory, inspecting completed projects, assigning/reviewing work...

  • Facilities Operations Team Lead for a Growing District

    2 weeks ago

    Austin, Texas, United States Austin ISD Full time

    Job SummaryWe are seeking a skilled Facilities Operations Team Lead to join our team at Austin ISD. As a key member of our facilities operations team, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring that they are safe, clean, and well-maintained.

  • Sprinkles Cupcakes Team Lead

    4 days ago

    Austin, Texas, United States Sprinkles Cupcakes Full time

    Sprinkles Cupcakes is a dynamic and fast-paced bakery looking for an experienced Team Lead to join our team!Job Summary:We are seeking a highly motivated and organized individual to lead our bakery operations. As a Team Lead, you will be responsible for assisting the management team in creating and maintaining the Sprinkles Experience for our guests and...

  • Cybersecurity Operations Center Lead

    4 days ago

    Austin, Texas, United States Maveris Full time

    About the RoleMaveris, a leading IT and cybersecurity services company, is seeking a highly skilled Cybersecurity Operations Center Lead to join our team in Austin, TX or Martinsburg, WV. As a critical member of our CSOC team, you will play a key role in safeguarding digital assets and responding to potential cyber threats.As a 2nd Shift Lead, you will...

  • Space Management Operations Lead Position

    1 week ago

    Austin, Texas, United States Compass Group USA Full time

    **About Compass Group USA**Compass Group USA is a leading provider of integrated facilities management (IFM) solutions. As the corporate IFM division, ESFM elevates the workplace experience with innovative FM solutions that ensure a safe, healthy, and sustainable environment.The estimated salary for this position is around $95,000 per year, taking into...

  • Cultural Ambassador Position for Global Childcare Experiences

    1 week ago

    Austin, Texas, United States GOAUPAIR OPERATIONS LLC Full time

    Welcome to Go Au Pair, a leading agency in the childcare industry with over 30 years of experience. We are seeking a qualified Local Success Coach (LSC) to join our team and play a vital role in promoting meaningful global family relationships.As an LSC, you will be responsible for supporting families and au pairs in your area, providing information and...