Current jobs related to Customer Service Rep - Medley - DiscountMugs

  • Moving Sales Rep

    3 months ago

    Medley, United States AMERICAS MOVERS INC Full time

    Job DescriptionJob DescriptionAmerica's Movers Inc.Long-distance moving company (carrier) looking for a motivated and competitive moving sales rep to join our team! Experience in moving sales is preferred but will hire with no moving sales experience.What We Offer:• Weekly Pay• No Off-Season• Great Culture• Office Job Only 8:30am-5:30pmWhat We...

  • Moving Sales Rep

    4 months ago

    Medley, United States AMERICAS MOVERS INC Full time

    Job DescriptionJob DescriptionAmerica's Movers Inc.Long-distance moving company (carrier) looking for a motivated and competitive moving sales rep to join our team! Experience in moving sales is preferred but will hire with no moving sales experience.What We Offer:• Weekly Pay• No Off-Season• Great Culture• Office Job Only 8:30am-5:30pmWhat We...

  • Customer Service

    1 month ago

    Medley, United States Careerxchange Full time

    Job DescriptionJob DescriptionJob Title: Customer Service SpecialistLocation: FloridaJob Summary:Join a dynamic team in Florida as a Customer Service Specialist, where you’ll play a vital role in managing customer accounts, answering high call volumes, and ensuring smooth communication between our warehouse and clients. Your primary responsibilities will...

  • Customer Service

    4 weeks ago

    Medley, United States Careerxchange Full time

    Job DescriptionJob DescriptionJob Title: Customer Service SpecialistLocation: Hialeah GardensJob Summary:Join a dynamic HVAC supplier in Florida, where you’ll play a vital role in managing customer accounts and ensuring smooth communication between the warehouse and clients. As a key member of the customer service team, you will provide exceptional support...

  • Customer Service Representative

    7 hours ago

    Medley, Florida, United States BEL Promo Full time

    Job Title: Customer Service RepresentativeThe Customer Service Representative is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a hybrid role, you will work from our office at least 2 days a week, interacting with customers through various channels, including phone, email, and chat.Key...

  • Customer Service Representative

    2 hours ago

    Medley, Florida, United States DiscountMugs Full time

    Job SummaryThe Customer Service Representative will serve as the primary point of contact for customers, responsible for all account management, selling activities, sales goal achievement, and increasing brand awareness. This role requires handling customer transactions, including order status, claims, order tracking, and uploading artwork. The ideal...

  • Customer Service Representative

    6 days ago

    Medley, Florida, United States DiscountMugs Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at DiscountMugs. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products to drive sales growth.Key ResponsibilitiesProvide timely and effective responses...

  • Customer Service Representative

    3 weeks ago

    Medley, Florida, United States DiscountMugs Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at DiscountMugs. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving customer complaints, and driving sales growth.Key ResponsibilitiesCustomer Service and SupportRespond to...

  • Customer Service Representative

    2 weeks ago

    Medley, Florida, United States VensureHR Full time

    Job SummaryVensureHR is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty.Key ResponsibilitiesCustomer Interaction: Engage with customers to provide information about our...

  • Customer Service Agent

    3 weeks ago

    Medley, United States HireFinder Full time $1 - $2

    Job DescriptionJob DescriptionWe are looking for a Customer Service Representative with experience in ERP systems. The ideal candidate is bilingual in Spanish and English, detail-oriented, and proficient in data entry.Key Responsibilities• Customer Interaction: Engage with customers via phone, email, or chat to provide information about our products and...

  • Customer Service Representative in Medley, Doral

    2 weeks ago

    Medley, Florida, United States Accounting Now Full time

    About Accounting NowWe are a leading provider of accounting and financial services, dedicated to delivering exceptional customer experiences. Our team is passionate about helping businesses thrive, and we're seeking a skilled Customer Service Representative to join our ranks.Key ResponsibilitiesHandle customer inquiries via phone, email, and chat, providing...

  • Customs Specialist

    4 weeks ago

    Medley, United States DSV Air & Sea Full time

    If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: CustomsFRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring...

  • Electromechanical Service Specialist

    1 week ago

    Medley, Florida, United States Integrated Power Services Full time

    About the RoleIntegrated Power Services is seeking a highly skilled Electromechanical Service Specialist to join our team. As a Field Service Technician, you will play a critical role in ensuring the reliability of our customers' critical infrastructure.Key ResponsibilitiesPerform Service and Diagnostic Work: Troubleshoot and repair electromechanical...

  • Operations Specialist-Customer Srvc-Weekend

    4 weeks ago

    Medley, United States PGL Full time

    Job DetailsLevel Entry Job Location MIA Station - Medley, FL Position Type Full Time Education Level Not Specified Travel Percentage None Job Shift Any Job Category Supply Chain DescriptionPosition Purpose To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in...

  • Field Service Technician

    1 month ago

    Medley, United States Pepsi Beverages Company Full time

    CLICK HERE to view our MEM (Marketing Equipment Maintenance) Job Preview Video  A skilled position responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and...

  • Field Service Technician

    4 weeks ago

    Medley, United States Integrated Power Services Full time

    Who We Are: IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North...

  • Field Service Technician

    3 weeks ago

    Medley, Florida, United States Integrated Power Services Full time

    About Integrated Power Services (IPS) IPS is a leading provider of electromechanical and power management solutions, dedicated to enhancing the reliability of critical infrastructure. With a vast network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, IPS serves a diverse range of...

  • Sales Representative for Moving Services

    3 weeks ago

    Medley, Florida, United States AMERICAS MOVERS INC Full time

    Job OverviewAmerica's Movers Inc. is seeking a dedicated and ambitious Sales Representative to promote our long-distance moving services. While prior experience in moving sales is advantageous, we are open to candidates without such background who demonstrate a strong sales aptitude.What We Provide: Consistent Weekly Compensation Year-Round Employment...

  • Field Service Technician

    2 weeks ago

    Medley, Florida, United States PepsiCo, Inc. Full time

    About the RoleWe are seeking a highly skilled Field Service Technician to join our team at PepsiCo, Inc.Key ResponsibilitiesRepair and perform preventative maintenance on marketing equipment to ensure optimal performance and efficiency.Unload and reload products in a safe and timely manner, adhering to company standards and protocols.Educate customers on...

  • Account Management Professional

    2 weeks ago

    Medley, Florida, United States DiscountMugs Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at DiscountMugs. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesSales and Customer Support ActivitiesRespond to customer inquiries and...

Customer Service Rep

4 months ago

Medley, United States DiscountMugs Full time

Job Details

Description

The Customer Service Representative acts as the primary point of contact for customers and is responsible for all account management, selling activities, sales goal achievement, increase brand awareness, as well as handling customers’ transactions including but not limited to Order status, Claims, Order Tracking, Uploading artwork, etc. The Customer Service Representative is responsible for basic, moderate, and complex functions of Order Management with speed and accuracy in a fast-paced environment. In addition to serving their own customers, the Customer Service Representative aids and support to other customers and members of their Team.

*This is a hybrid role, requiring the individual to work from the office 2x a week.*

Essential Job Functions :

Selling and Customer Support Activities Achievement of Sales goals and Customer Service metrics Contributes to team achievement of service metrics and all Customer Service goals Manages all calls in a professional, timely and appropriate manner Answers incoming customer calls, e-mails, or chat requests for information and resolution of issues or sales inputs within the defined SLA Actively calls out to assigned customers to inquire about additional Sales opportunities Probes for add on/solution selling opportunities during customer engagement conversations Recognizes and routes proactive sales opportunities to management when applicable and/or enters opportunity details into the tools provided Follow up on product backorders and order management Configures components to identify or clarify basic to complex customer solutions Completes outbound calls to new/existing customer base and/or e-mail communications to new/existing or prospective customers on company initiatives such as: standard outcall campaigns, event recruitment, or vendor leads Advises and recommends product options, add-ons, and solutions best suited for customers and their end users Maintains and applies product/vendor knowledge applicable to fulfill customer requests and capitalizes on add-on solution selling opportunities Maintain positive relationship with customers, and consultants, and ensure satisfaction with services, monitor, and maintain service level expectations, and perpetuate a best-in-class reputation Manages relationship with designated contacts (i.e., purchasing agents) in efforts to grow sales and maintain business partnership Provide price and availability information within defined guidelines Submits, tracks, and escalates quotes/orders from customers Resolve and/or routes credit related issues Effectively investigate/escalate and resolve customer complaints and issues Order Management and Customer Service Activities All transactions performed accurately and meeting departmental SLAs Enters orders into system pursuant to individual order characteristic requirements; orders may be received via e-mail, chat, telephone, or other relevant sources/channels Manages orders by auditing orders for completion and accuracy Processing claims, redo/replacement orders, or issuing In-store credit Training Attends all required training courses and displays appropriate knowledge of materials Attends Customer Service training and achieves a passing mark in the assessments Completes and passes the self-paced trainings and monthly learning checks in timely manner Miscellaneous Activities Updating ongoing maintenance of Customer Profiles for customer base (updating records in Admin Panel, Microsoft Dynamics, and other tools) Assists the Customer Service Team with administrative duties as assigned Performs all other duties as designated by Management

Job Qualifications :

Minimum of (1) one year’s previous sales/customer service experience, preferably in a related industry Experienced Customer Service professional, effective telephone, chat, email techniques and customer care Proficient in verbal and written communication, including spelling, grammar, and proper use of the English language

Technical Skills : 

Personal computing or keyboarding/data entry Moderate knowledge of Excel, required Excellent communication skills written, and verbal, required Strong organizational skills, required Basic sales and negotiation skills, required

BEL USA is proud to be a certified Great Place to Work and Top Workplace

84% of our employees think BEL is a great place to work.

Grow your career with BEL, a company that puts its people first.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience