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Environmental Services

4 months ago

Topeka, United States Sodexo Full time

Unit Description

Do you possess strong leadership skills and enjoy managing people, processes and projects? Through your leadership and ability to inspire others, your team will make a real impact every day

Sodexo is seekinga dynamic leader to execute projects, drive processes and engage frontline associates

The Environmental Services / Custodial Operations Manager 3  will work 2nd-shift for Stormont Vail Regional Medical Center  located in  Topeka, KS . Stormont Vail is a 586-bed medical center and integrated health care system based in Topeka, Kansas, serving a multicounty region in northeast Kansas.

Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

be responsible for driving client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system; have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion; can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management; have experience effectively managing projects within agreed upon timelines; are results and safety driven; have in-depth knowledge of housekeeping systems and procedures; have experience with vendor and contract management, as well as union and contract negotiations; have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards; have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required; have strong financial acumen and budget management experience;  can multi-task and set priorities; are proficient with computers and other technology; and/or the ability to work 2nd-shift (2:30pm - 11:30pm) Monday - Friday with occasional weekend coverage as needed. 

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