Front Office Supervisor

4 weeks ago


Sandy, United States Hilton Garden Inn Sandy Full time
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off

Come join our award-winning team as a Front Office Supervisor at the Hilton Garden Inn in Sandy. Position is full-time and requires a reliable leader with excellent customer service skills. Pay is negotiable based on experience.

Hilton and the Woodbury Group care about your safety where you work. We comply with Hilton brand standards and have adopted a "clean stay" environment to ensure the safety of you and our guests.

Benefits (based on hours worked per week)

  • Daily Pay - get paid on-demand
  • Medical Insurance
  • Dental
  • Vision
  • 401K Employer Match
  • Paid Time Off starting on first day
  • Free Life and Accident Insurances
  • Opportunities for growth and advancement within the Woodbury Group of hotels 
  • Awesome Hilton worldwide hotel discounts (up to 75% off)
  • Employee Assistance Program
  • Employee Wellness Program
Minimum Qualifications
  • Exceptional customer service skills
  • Must be to work on time
  • Must present self in a professional manner regarding dress and grooming
  • Availability to work a variable work schedule
Performance Expectations
  • Process and help other front desk associates process guest check-ins by confirming reservations, assigning room, and issuing and activating room key
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up with guest regarding satisfaction with guest-related issues; compile and review daily reports/logs/contingency lists and complete cashier and closing reports
  • Assist management in training, motivating and coaching front office associates
  • Perform Front Desk duties when subordinate staff are unable to complete their duties or as other guest demands require.



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