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Field Service Engineer

4 months ago

Harrisburg, United States Carrier Full time

Country:

United States of America

Location:

CAP27: ALC- Harrisburg 6345 Flank Drive, Harrisburg, PA, 17112 USA

At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Scope of Position:

As a Field Engineer, you will be crucial to ALC’s business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member who is self-motivated, detail oriented, and is customer focused. You will work on solving increasingly complex problems and assist in the training and development of less experienced Field Engineers.

Essential Job Functions:

Initiate, install, troubleshoot optimize customer systems that utilize advanced Direct Digital Control technology. Serve as local contact for technical issues and leader in the field. Offer effective solutions for increasingly complex system issues. Provide turnkey project delivery on small to medium projects. Responsible for ensuring that systems operate properly, to include controls, sensors, and software. Load software, configure trends, alarms, and reports. Implement time management strategies to ensure customer satisfaction. Communicate and document the status and details of the project for the customer. Provide site-specific training to owners/operators on the complete system.

Required Qualifications:

High School Diploma or GED. 2+ years of experience in Building Automation, HVAC, or technical field. Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs. Valid and current Driver’s License and can be insurable by the company’s insurance.

Preferred Qualifications:

2+ years of experience in HVAC service. Bachelor’s degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field. Experience with building automation software, such as WebCTRL, and installing increasingly complex building automation controls. Basic knowledge of navigating and integrating into a variety of building automation systems. Advanced knowledge of TCP/IP networks including wireless technology. Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines. Ability to communicate technical information to a non-technical audience. Excellent communication skills and the ability to work well in a team environment. Proficient with Microsoft 365 applications.