Patient Services Specialist

4 months ago


Monroe, United States OrthoCarolina Full time

At OrthoCarolina, our team is our greatest asset and the foundation of our success; we share a common passion for making lives better. We are a diverse group of individuals, accountable to each other through the backbone of our beliefs: trust, honesty and mutual respect; ensuring our voice is heard. Our positive environment supports individual growth and a sense of belonging. Our employees work together to uphold the standards of excellence and promote an environment of teamwork throughout the organization.

If these attributes align with the job culture you are seeking - then OrthoCarolina might be the right fit for you

We are currently searching for a Patient Services Specialist to join our team at our OrthoCarolinaMonroe office location.

Under general supervision and according to prescribed procedures, the Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims. 

Prepares paper work necessary for the patient visit. 

Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges,

Collection of co-payments/co-insurance and balances due. 

Follows the process for release of medical information and FMLA/disability forms completion as requested.

A career at OrthoCarolina will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the utmost positive work environment. Benefits offered include:

Medical, Dental, Vision Insurance

Health Savings Account

Life Insurance

Voluntary Supplemental Life

Voluntary Critical Illness/Accident/Hospital Indemnity

Short Term/Long Term Disability Insurance

401(k)/ROTH Retirement Plan

Employer 401(k) Safe Harbor

401(k) Profit Sharing Plan

529 Savings Plan

Employee Assistance Program

Voluntary Wellness Program

Tuition Reimbursement

Voluntary Legal Plan/Identity Theft

OrthoCarolina is one of the nation’s leading independent academic orthopedics practices serving North and South Carolina and the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care, diagnostic imaging and rehabilitative therapy. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. We commit to improving the lives of all we serve, by providing premier patient care and compassionate, personalized service. Over 300 OrthoCarolina providers see more than one million patient visits throughout western North Carolina each year.

Education required:

High school graduate Associate’s or Bachelor’s degree preferred.

Experience required:

Prefer minimum of one year experience in medical clinic setting. Good customer and computer skills and working knowledge of insurance.  Knowledge of medical terminology preferred.

Preferred Skills:

Knowledge of medical terminology. Ability to perform basic math calculations.

Employee Type

Regular

Qualifications

Skills

Education

Certifications

Language

Work Experience



  • Monroe, Michigan, United States ProMedica Full time

    Job Title: Patient Registration SpecialistCompany: ProMedicaEmployment Type: Full TimeShift: DaysJob Overview:As a Patient Registration Specialist, you will be responsible for efficiently registering and pre-registering patients for medical services across various departments including clinics, laboratories, inpatient, outpatient, and emergency services....


  • Monroe, North Carolina, United States Atrium Health Full time

    Job SummaryAtrium Health is seeking a highly skilled Patient Services Specialist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service and administrative support to our patients and families.Key ResponsibilitiesDeliver outstanding customer service to patients and families, ensuring a...


  • Monroe, North Carolina, United States Atrium Health Full time

    Job SummaryAtrium Health is seeking a highly skilled Patient Service Specialist to provide exceptional customer service and administrative support in our front office environment.Key ResponsibilitiesDeliver outstanding patient experience through empathetic and professional interactionsManage patient registration, insurance verification, scheduling, and...


  • Monroe, Michigan, United States Wayne Health Services Inc Full time

    About Wayne Health Services Inc:Wayne Health Services Inc is a prominent healthcare organization in the metro-Detroit region, dedicated to serving a diverse patient population with excellence. Our goal is to enhance medical practices and foster the development of future healthcare leaders.Job Title: Contingent Patient Services RepresentativeJob Overview:The...


  • Monroe, United States Wayne Health Services Inc Full time

    About Us:Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and...


  • Monroe, United States Wayne Health Services Inc Full time

    About Us: Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and...


  • Monroe, United States Wayne Health Services Inc Full time

    About Us: Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and...


  • Monroe, Georgia, United States United Health Services Full time

    Position Title: CT Radiology SpecialistCompany: United Health ServicesOverview: United Health Services is currently in search of a CT Radiology Specialist to enhance our CT Scan department. This role is essential in ensuring the delivery of high-quality imaging services to our patients and healthcare professionals.Shift: DayWeekly Hours: 40Compensation:...


  • Monroe, Louisiana, United States Boston Children's Hospital Full time

    Position Title: Patient Services CoordinatorOverview: A COVID vaccination is mandatory unless a medical or religious exemption is provided. We are in search of a dedicated Patient Services Coordinator for our Pediatric facility. This role is essential in supporting the mission of Boston Children's Hospital to deliver exceptional service and ensure patient...


  • Monroe, New York, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at UnitedHealth Group. As a key member of our healthcare operations team, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesPatient Registration and Scheduling: Verify...


  • Monroe, New York, United States Optum Full time

    Optum Patient Services Representative Job DescriptionWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Optum. As a Patient Services Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare...


  • Monroe, Michigan, United States The Mint Dispensary Full time

    About The Mint DispensaryWe are a patient-centric, affordable, and service-oriented cannabis dispensary dedicated to fostering a workplace that nurtures professional growth and enhances the experience of the communities we serve.Our company culture is built on creating a supportive and innovative environment, empowering our employees to stay at the forefront...


  • West Monroe, Louisiana, United States Peach Tree Dental Full time

    Position: Front Desk Patient Care SpecialistDepartment: AdministrativeLocation: West Monroe, LouisianaExperience Level: Mid-levelThe Front Desk Patient Care Specialist is responsible for overseeing and organizing all administrative tasks within the front office. This includes essential reception duties such as managing incoming office mail and emails,...


  • Monroe, United States Community Care Partners Full time

    The Patient Service Representative is responsible for providing exceptional customer service, along with performing patient pre-admission, admission, transfer, and discharge activities. The ideal candidate is energetic, flexible, has a positive attitude and above all else, has a passion for patient care. Individuals in this role collect and validate patient...


  • Monroe, New York, United States UnitedHealth Group Full time

    Job SummaryUnitedHealth Group is seeking a highly skilled and detail-oriented Part Time Patient Services Representative to join our team in Monroe, NY. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.Key ResponsibilitiesProvide...


  • Monroe, Michigan, United States ProMedica Full time

    Position Title: Patient Registration SpecialistDepartment: Patient RegistrationOrganization: ProMedica Monroe Regional HospitalLocation: Monroe, MIJob Overview:As a Patient Registration Specialist, you will be responsible for the essential task of registering and pre-registering patients to facilitate their access to medical services across various...


  • Monroe, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.Summary Description:ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a...


  • Monroe, United States ZOLL LifeVest Full time

    Position Title: Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service...


  • Monroe, United States ZOLL LifeVest Full time

    Position Title: Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service...


  • Monroe, Michigan, United States Wayne State University Physician Group Full time

    Position Overview:Join our dedicated team at Wayne State University Physician Group, where we are committed to enhancing the health and well-being of our community. Our organization serves a vast number of patients and their families each year, contributing to the advancement of medical practices and the education of future healthcare professionals.Key...