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Customer Engagement Specialist |Tulsa

4 months ago

Tulsa, United States Ryerson Full time

Position Description:
Ryerson has an opportunity for a Customer Engagement Specialist position. As a Customer Engagement Specialist, you are responsible for ensuring orders are correctly processed with minimal assistance, develop steady customer base, and make some in-person sales calls.

The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Ryerson has offices in Oklahoma City and Tulsa, candidates may be located in either city to be considered for this position.

Roles and Responsibilities:

▪ Plans territory/account approach and manages own resources
▪ Assists in training new team members
▪ Assists in creating account development plans
▪ Performs inventory management for customer specific material
▪ Communicates with operations team and may serve as a production meeting representative
▪ Occasional face-to-face customer interaction and moderate authority/opportunity to set and negotiate product/service terms
▪ All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Position Requirements:
▪ Bachelor's Degree is preferred
▪ 1-3 years prior sales or metal industry experience preferred
▪ Solid understanding of product offerings, ERP system and markets served
▪ Minimal travel required. Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected with advance notice.
▪ General understanding of metal processes and products