Barback

6 months ago

Atlanta, United States Aparium Full time
Reports to Restaurant Manager; position is non-exempt. THE ROLE
The Barback reports to Food + Beverage Leadership and works in a team environment with other F+B professionals – including Bartenders, Servers, Dishwashers, Cooks and Chefs. It is critical the person in this position be passionate about learning advanced service techniques and have a natural ability to manage time.

As a Barback, you will be responsible for supporting the bar operations while assisting in creating memorable guest experiences. You will be responsible for stocking, cleaning and backing-up the bar service team, often assisting in the timely and friendly delivery of food and drinks. In-depth menu knowledge will be necessary to ensure safe service to guests with allergies and restrictions. Ongoing beverage tasting and training will allow you to expand your knowledge of beer, wine and spirits. 

WHAT YOU WILL DO Uphold and model the company’s principles of People, Place and Character; driving collaboration, intuition and translocal hospitality Assist in all aspects of the F+B guest’s experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring bar products and supplies are well stocked, and executing on requests in a friendly and timely manner, ascertaining satisfaction throughout and adjusting as necessary Work in an organized and clean fashion – stocking the bar, racking kegs, filling ice bins, cutting garnishes, preparing juices syrups and bases, etc. – with the utmost respect for your guests, peers, equipment, and workspace to create lasting impressions and strong relationships Use steps of service to provide professional service and exceed guest expectations, ensuring alcohol is served safely, responsibly, and legally and utilizing recipes to assist in creating consistent cocktails, juices, syrups and bases  Use good judgement when extending good will and demonstrate a sense of urgency to provide an amazing guest experience  Have an understanding of basic culinary terms and strive to know more through constant study of your craft Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities Observe conditions of all physical facilities and relay any challenges to the F+B Managers, Supervisors and/or F+B Director, to make corrections and improvements as needed Communicate effectively with the F+B and Culinary teams to ensure all guests get their food as ordered in timely fashion Assist in other areas of the F+B Department as needed  WHAT YOU WILL NEED Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required Minimum of 1 (one) year experience as a Barback in either a free-standing or hotel restaurant or bar TiPS Alcohol service certification preferred Must meet local age requirements in order to serve alcohol Available to work a flexible schedule to include nights, weekends and holidays Fluency in English both verbally and non-verbally Ability to lift, balance and carry up to 25 lbs. to transport beverage goods inventory, equipment, etc. Ability to lift, balance and carry (with assistance) up to 100 lbs. to transport beverage inventory, equipment, etc. Continuous standing and walking, and negotiating wet tile floor and steps Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins Standing and walking continually for the entirety of the shift Negotiating varied floor surfaces is continuous Carrying over shoulder is occasional Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks Excellent sight and balance needed for negotiating varied floor surfaces Handling lighted candles, and handling hot fluids (coffee and tea) Must be able to work occasionally in extreme temperatures like freezers (-10*F) and kitchens (+110*F)

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