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Account Executive
4 months ago
Responsibilities
-Serve as the first human contact with business customers and introduce them to our service, design, and product offerings Leverage excellent interpersonal skills to learn about prospective business client needs and help find the right products and services Onboard new client accounts for first order(s) and subscription and facilitate a seamless introduction to an Account Manager or Customer Success team Provide live demonstrations of our business platform, help prospective clients product product samples, and educate on our product and service offerings Maintain a strong understanding of MOO products and services to present thoughtful and creative recommendations to prospective clients in order to win their business Work with our team of designers to ensure client designs will shine on paper and branded merchandise products Keep clear records of your work in our CRM so that internally we can work as a team to ensure the best client experience Manage a pipeline of both prospect and recently onboarded client accounts, actively contacting leads and opportunities from multiple channels Achieve monthly new account and revenue targets -Meet and exceed daily outbound activity requirements Accurately forecast your anticipated monthly achievement upward to your manager and at times other leaders in the business Engage in weekly coaching sessions and 1:1s with your manager Be an active member of your sales team and department by being an engaged participant in team meetings and strategy sessions
About You
You’re not afraid of picking up the phone and making 35+ calls a day, or digging deeper in your funnel to make creative sales You have 2-3 years of experience in a customer-facing role, preferably in sales You are goal-oriented, and like to chase an ambitious target You learn new tech platforms quickly, and thrive in a hybrid work environment You prefer busy days with lots of action You are coachable and enjoy learning new skills and strategies You’re professional, friendly, and helpful on the phone and in writing You enjoy being in an advisory role, helping customers solve problems and coming up with creative solutions You are organized and disciplined in your day to day processes You’re OK with ambiguity and have a growth mindset You have an interest or background in design and print You enjoy a challenge and aren't afraid to try something new You thrive in a team setting and working closely with your peers towards personal and professional growth
Nice To Haves
Previous phone or in person sales experience, specifically in prospecting and/or onboarding new business Basic knowledge of design/print Experience with Salesforce, Salesloft, and Adobe Workfront or other ticketing systems Bi-lingual capabilities What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognizing the importance of a healthy work/life balance.That’s why we offer 23 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we’ll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).