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NPL Customer Service Representative
4 months ago
Who We Are
Centuri Group is comprised of a family of companies that make up a utility infrastructure enterprise, operating throughout the US and Canada, safely delivering gas, electric and utility services to our customers and the community . We help you build your career on Solid Ground by investing in your development and valuing your unique skills, perspective, and background . Employees are the lifeblood of our organization, and we’re committed to providing a stable foundation to continuously grow and thrive . We’ve got work for the next 100 years - All we need is you
Customer Service Technicians help to make sure we meet our company value, Take Care of Our Customers. You will handle the creation of individual work orders on behalf of our Customers.
What You'll Do
Liaison between NPL and the Gas Utility Company (Customer) Communicate with the Customer on work requests Conduct onsite inspections of properties where the Customer desires gas installation/replacement. Generate proper documentation for the Customer to process the work orders Maintain a highly organized filing and tracking system for all work documentation Perform other tasks as requested by leadership
What You'll Have
High School Diploma or equivalent 1 year of experience in the natural gas industry General knowledge of natural gas pipeline installations
What You'll Get
Join the Largest Natural Gas Distribution Contractor in the United States Weekly Payroll Paid, on-the-job training for technical skills Employee Assistance program benefit Health Insurance Plan benefit Retirement Plan benefit
Work Environment
Work sites may be outdoors in potentially extreme weather conditions All worksite safety instructions are written and spoken in English; must be fluent in English Work includes prolonged and repeated: lifting (including overhead, up to 50lbs); standing; climbing; kneeling; reaching and feeling; crouching and crawling Flexibility to work various schedules and stay late when necessary with little or no notice Work is performed within the “red zone” of heavy equipment Working safely requires quick/accurate hand-eye coordination and the ability to work in a constant state of alertness and safe manner
Legal Stuff
Pass pre-employment, random, post-accident, and reasonable suspicion drug screens Provide valid US work authorization documents for E-Verify Satisfactory results of pre-employment background check results Valid driver’s license with clean driving record Pre-employment medical fit-for-duty test; hold/obtain DOT medical card Join and maintain Union membership
Diversity, Equity & Inclusion Commitment
This job description is subject to change at any time. It reflects management’s assignment of essential functions, and does not exclude or restrict the tasks that may be assigned. Centuri and its subsidiary companies will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability, or any other status protected by federal, state or local law. Centuri will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested.
Centuri is a Department of Transportation regulated employer. Certain safety-sensitive positions are covered under the DOT Drug and Alcohol Testing Regulations, 49 CFR Part 40. It is important to note that marijuana remains a drug listed in Schedule I of the Controlled Substances Act. It remains unacceptable for any safety-sensitive employee subject to drug testing under the company’s Drug Free Workplace Policy to use or test positive for marijuana.
