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Driver/Patient Services Representative
4 months ago
Responsibilities
The primary purpose of the Patient Services Representative/Driver position is to interview all patients in a professional and courteous manner. Completes efficient, accurate and timely registration of patient demographic information into University Hospital computer system. Ensures that required insurance pre-certification, authorization and documentation is obtained for billing and medical recording processing. Notifies patients of University Hospital policies in reference to patient care. Provides excellent customer services and patient satisfaction. Performs all duties in accordance with University Hospital Policy and Procedures. In addition, operates a vehicle used for transporting up to forty-four (44) passengers and used for cancer screening. Provides driver service on assigned trips, using specific vehicle(s) on established routes. Performs daily vehicle pre and post trip inspections. Maintain requisite logs for maintaining vehicle in excellent condition. Identify needs for repairs and submit for timely repairs. Performs various minor repairs to vehicles on duties as needed.
Qualifications
Work experience in patient care access is required. Possession of a valid New Jersey commercial Driver’s License (Class B) with Passenger (P) endorsement. Two years of related experience including one year of experience in the operation of a vehicle that can carry (17) or more passengers. Must have a maximum accumulation of four (4) points under the NJDMV point system. Must be able to manage several tasks simultaneously. Excellent interpersonal skills required to work with a diverse group of people at various position levels in the department. Must be able to communicate effectively with good verbal and written English skills. Must maintain a professional demeanor and perform duties effectively in stressful/emergency situations.
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