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Senior Claims Specialist
4 months ago
Senior Claims Specialist - Construction Professional Liability
New York, New York / USA
Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.
As a Construction Professional Liability Claims Specialist, you will play a critical role in managing and resolving AXA XL’s claims for the Construction Professional Liability team. You will work closely with your manager and fellow Claims Specialists to drive files to resolution and will interact and collaborate frequently with Regional Claims Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.
DISCOVERyour opportunity
What will your essential responsibilities include?
·Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Claims Practice Leaders, Claims Legal and Claims management, as warranted.
·Proactively managing external counsel and setting litigation strategies when counsel is engaged on a claim.
·Coordinating and managing communication with internal and external stakeholders (, underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
·Consulting with Regional Claims Practice Leaders and Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome for the client and AXA XL.
·Producing internal reporting and ensuring that reserves are set according to best practice guidelines.
·Identifying, monitoring and reporting on emerging liability and coverage trends.
You will report to the Manager of Construction Professional Liability Claims.
SHARE your talent
We’re looking for someone who has these abilities and skills:
·Broad Professional Liability claims experience: Advanced experience managing Professional Liability claims in the construction field.Experience assessing and managing coverage issues and managing high exposure and complex claims. Demonstrated experience negotiating and settling complex claim files.
·Strong communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
·Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.
·Strong ethics: Handle responsibilities with integrity and the highest standards of professionalism.
·Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
·Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
·Education: Bachelor's degree required, JD preferred.
FIND your future
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Diversity & Inclusion
We know that a diverse workforce and inclusive culture enable business growth and are critical to our success. That’s why we have made a strategic commitment to attracting and retaining the most diverse workforce possible, while creating a strong, inclusive culture where everyone is welcome and can contribute and reach their highest potential.
·Named to the Diversity Best Practices Index – 2017, 2018
·Signatory to the CEO Action for Diversity
·Signatory to the UK Women in Finance Charter
·Twelve Colleague Resource Groups around the Globe
·Robust support for Flexible Working Arrangements
·Enhanced family friendly leave benefits
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience,” focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.The pay range for this position is $92,500 – 182,000. Actual pay will be determined based upon the individual’s skills, experience, and location. We strive for market alignment and internal equity with our colleagues’ pay.
