Temporary Support Associate

4 weeks ago

Ann Arbor, United States Tapestry Full time

Job Description – . Retail & Outlet Only Reports to: Store Manager

The Temporary Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression. This role runs for the duration of the holiday period and all candidates are expected to be available for major holidays. 

SALES FLOOR:

Understands organizational objectives and makes decisions that align with Company priorities Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team. Creates short- and long-term strategies to achieve personal metrics and performance goals Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity Represents Coach as a brand ambassador Demonstrates Coach’s Selling and Service expectations at all times Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition. Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value. Remains aware and is clearly able to communicate current pricing and promotional strategy to customers. Discusses product features and builds the sale by leveraging cross-selling skills and abilities. Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs Sensitive to customers’ needs and tailors approach by reading cues Attends to the unique and individual shopping needs of each customer. Works with multiple customers simultaneously and breaks away as appropriate Follows up with customers consistently and genuinely to influence/close the sale Flexes personal selling techniques to contribute to overall store financial results Builds lasting and loyal relationships with customers Leverages Coach’s tools and technology to support relationship building and clienteling efforts Creates enthusiasm and positivity for a shared vision and mission Promotes and endorses a team selling environment Fosters an environment of teamwork, trust and collaboration with internal and external customers Remains solution oriented; is adaptable and flexible to changing business and store needs Welcomes feedback and adapts behaviors as appropriate Maintains a calm and professional demeanor at all times

OPERATIONS:

Ensures all daily tasks are completed without negatively impacting service or Coach standards Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner Maintains a clean and tidy selling floor at all times Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures Replenishes inventory on sales floor as needed Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor. Supports cash-wrap when needed to process purchases, returns, and exchanges. Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc. Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.

Additional Requirements

Experience:  1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.

Education:  High school diploma or equivalent; college degree preferred.

Technical:  Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Physical : Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers

Schedule : Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, .

Note : This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at 

  • Academic Support Associate

    6 days ago

    Ann Arbor, Michigan, United States A Plus Learning Center LLC Full time

    Job OverviewA Plus Learning Center LLC seeks a motivated and detail-oriented Academic Support Associate to join our team. This part-time position is perfect for individuals who want to make a positive impact on students' lives while developing their skills.About the RoleThe Academic Support Associate will work closely with our instructors to ensure a smooth...

  • Discharge Float RN

    6 days ago

    Ann Arbor, Michigan, United States University Of Michigan (The Regents @ Ann Arbor) Full time

    Job OverviewThe University of Michigan Health System is seeking a skilled Registered Nurse to fill a Temporary Float position within the Central Staffing Resource Department. As a key member of our team, you will play a vital role in ensuring seamless patient care and facilitating efficient discharge processes.Salary InformationThis temporary float position...

  • Executive Support Professional

    5 days ago

    Ann Arbor, Michigan, United States ManpowerGroup Full time

    We are seeking an experienced Executive Support Professional to join our team in Washtenaw County, Michigan. As an Executive Support Professional, you will be responsible for providing administrative support to senior-level executives and teams.The ideal candidate will have a high school diploma or equivalent and at least 3 years of experience in...

  • Administrative Support Professional

    3 days ago

    Ann Arbor, Michigan, United States Rehmann Full time

    About Rehmann">Rehmann is a firm dedicated to helping individuals achieve their goals and reach their full potential. We believe in the importance of putting people first and providing exceptional support and guidance to our associates.We are seeking a Seasonal Administrative Assistant to join our team in Ann Arbor from January 2025 to April 2025. As a...

  • Server Support

    5 months ago

    Ann Arbor, United States Outback Steakhouse Full time

    Outback Steakhouse - 3173 Oak Valley Dr [Server Assistant / Restaurant Associate] As a Server Support Assistant at Outback Steakhouse, you will: Run entrees, appetizers, desserts, and beverages to tables with the Outback spirit; Make memorable first and last impressions; Anticipate needs in a hospitable and timely manner; Assist with assembly of prepared...

  • Medical Support Associate

    5 days ago

    Ann Arbor, Michigan, United States Entech Medical Staffing Full time

    About Entech Medical StaffingWe are a reputable medical staffing agency dedicated to providing exceptional care to patients in the Ann Arbor area.Job SummaryWe are seeking skilled Patient Attendants to join our team at a local hospital. As a Patient Attendant, you will play a vital role in ensuring the comfort and well-being of our patients.Key...

  • Membership Clerk

    1 month ago

    Ann Arbor, United States Costco Full time

    Costco Wholesale Corp. - 771 AIRPORT BLVD [Retail Associate / Team Member / Up to $29.90-hr] As a Membership Clerk at Costco, you'll: Process member sign-ups, renewals, and added cards; Instruct members and potential members about membership, warehouse, and credit programs; Assist members regarding item availability; Issue replacement and temporary cards,...

  • IT Field Support Specialist

    7 days ago

    Ann Arbor, Michigan, United States eBryIT, Inc. Full time

    Job Description**Traveling IT Field Support Specialist**We are seeking a highly skilled and experienced IT Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for installing, configuring, and troubleshooting computer systems on the Michigan University campus.**Key Responsibilities:**Travel to different client...

  • Healthcare Support Specialist

    1 day ago

    Ann Arbor, Michigan, United States University Of Michigan (The Regents @ Ann Arbor) Full time

    Estimated Salary: $40,000 - $60,000 per year.About the Role:The University of Michigan Health System is seeking a skilled Patient Care Tech Associate to support the operational needs of the unit and assist in the delivery of care as a member of the O.R. team.Job Summary:Patient Care Tech Associates play a vital role in maintaining room cleanliness prior to...

  • Retail Sales Associate

    4 weeks ago

    Ann Arbor, United States Marshalls Full time

    Marshalls - 3635 Washtenaw Ave 48104 [Sales Associate / Team Member] As a Sales Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count change back to...

  • Administrative Support Specialist

    2 weeks ago

    Ann Arbor, Michigan, United States Trinity Health Full time

    Job Summary:As a senior-level administrative assistant at Trinity Health, you will play a key role in supporting the Radiology Operations team. This position requires a highly organized and detail-oriented individual with excellent communication and problem-solving skills.Key Responsibilities:Provide comprehensive administrative support to the Radiology...

  • Technical Support Specialist

    4 days ago

    Ann Arbor, Michigan, United States eBryIT, Inc. Full time

    **Job Overview:**eBryIT, Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing technical assistance and support to our clients across various locations on the Michigan University campus.Salary: $45,000 - $55,000 per year, based on experience.Job...

  • Seasonal Retail Associate

    4 weeks ago

    Ann Arbor, Michigan, United States Aeropostale Full time

    Aeropostale Sales Associate RoleAs a Sales Associate at Aeropostale, you will be responsible for providing an exceptional customer experience. Key responsibilities include:Engaging with customers to understand their needs and preferences;Offering personalized fashion advice and showcasing a deep understanding of current trends;Working collaboratively with...

  • Sales associate

    5 months ago

    Ann Arbor, United States Ascena Retail Group Full time

    About us Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to...

  • Sales Associate, Briarwood Mall

    5 months ago

    Ann Arbor, United States Ascena Retail Group Full time

    About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like...

  • Sales Associate

    2 months ago

    Ann Arbor, United States Spencer Gifts Full time

    Spencer's - Briarwood Mall [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention...Immediate Hire >>

  • Sales Associate, Briarwood Mall

    5 months ago

    Ann Arbor, United States Ascena Retail Group Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Spa Service Associate

    3 weeks ago

    Ann Arbor, Michigan, United States Spavia Day Spa Full time

    Spavia Day Spa in Ann Arbor, MI is seeking a highly motivated Spa Service Associate to join our team. This part-time position offers an excellent opportunity for individuals who enjoy providing exceptional customer service and working in a dynamic, luxury day spa environment.Job OverviewWe strive to provide an outstanding experience for every guest, every...

  • Mobile Interventional Radiology Imaging Specialist

    7 days ago

    Ann Arbor, Michigan, United States Skyline Med Staff Allied Full time

    Skyline Med Staff Allied is seeking a travel Cath Lab Technologist for a temporary position in Michigan.About the RoleAs a traveler with Skyline Med Staff, you will have a dedicated recruiter supporting you every step of the way and available whenever you need them. We are a Woman Owned Agency providing clinicians with Health Insurance through Blue Cross...

  • Sales Associate Representative

    3 weeks ago

    Ann Arbor, Michigan, United States Von Maur Full time

    Job Summary:We are seeking a highly motivated Sales Associate to join our team at Von Maur. As a Sales Associate, you will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers.Key Responsibilities:Own the Customer Experience: Greet customers sincerely, be friendly, and thank every...