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Electronic Technician
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Electronic Technician
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Client Support Representative
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Client Support Representative
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Maintenance Technician
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Maintenance Technician
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Veterinary Technician
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Vet Technician
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Register Behavior Technician
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Register Behavior Technician
4 weeks ago
West Palm Beach, United States Square One Behavioral Services Inc. Full timeJob DescriptionJob DescriptionREGISTER BEHAVIOR TECHNICIAN-SIGNING BONUSSquare One Behavioral Services is a professional agency specialized in providing Behavior Analysis services to children on the autism spectrum and/or other developmental and cognitive disabilities. We are currently seeking a Register Behavior Technician (RBT) to join our team.Job...
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Telecom Client Technician
2 months ago
Overview
ViaPath is looking for a Telecommunications Site Technician 4 (Site Administration Technician 4) to join our Field Services team. Under the direction of the Field Service Manager but working largely independently without and/or with limited direct supervision, provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory.
Responsibilities
Serve as a positive Ambassador representative for ViaPath when meeting with customers and clients – clearly demonstrating “Service Excellence” Responsible for overall service of ViaPath products at assigned customer sites and willing to assist the customer at all times Prioritizing and planning of assigned service calls Communicating updates associated with assigned service calls Escalating problems when appropriate Interacting in a professional manner with customers to foster positive relationships Point of contact for FACILITY staff for any issues regarding customer account Replacing telephony hardware and network components, basic maintenance practices Pulling cable, mounting network devices, installing telephony hardware Administer kiosk service and collections, clearing bill/paper jams, and deposit monies at assigned financial institutions Basic troubleshooting to include defining problems, collecting data, establishing facts, and drawing valid conclusions; assisting Technical Support departments with corrective action on deployed hardware and software; developing working knowledge of all operating standards, practices, and procedures Wiring troubleshooting to include tracing and repairing or replacing damaged wiring and effecting repairs on 66-Blocks or Cutoff Switches Handle special projects as assigned by Field Service Manager Scheduled and/or unscheduled overtime work and callouts are to be expected Energize and foster an effective and impactful team environment Troubleshoot video visitation session issues with guidance from ViaPath Technical Support where applicable Perform basic troubleshooting of tablet functionality, applications, and Wi-Fi connectivity issues where applicable Return damaged or inoperable equipment in accordance with ViaPath Return Merchandise Authorization process
Qualifications
A High School Diploma or general education degree (GED) is required 4+ years’ experience involving technology troubleshooting, repairs and/or other relevant technical experience. Experience troubleshooting, ability to define problems, collect data, establish facts, and draw valid conclusions Ability to use wiring and cabling diagnostic tools such as but not limited to Link Runners, Fluke Test Equipment, Wi-Fi Hounds, etc. Proven proficiency in Windows OS, MS Office, and other software programs that may be required Proven proficiency with telephony and networking, inclusive of copper, CAT 5/6, and fiber optic wiring Experience of wiring color code and fabrication of data cabling Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds with assistance Must possess a valid driver’s license. The willingness and ability to travel to various customer sites daily with the potential for overnight trips The work atmosphere will be relevant with access to government agencies, jail, and prison environments, with stringent security guidelines to be maintained at-all-times Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hour callouts