Senior Associate, Network Production Services

1 month ago

Pittsburgh, United States BNY Mellon Full time
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Senior Associate, Network Production Services (L1) to join our Technology Services Group (TSG) - Network Services team. This role is in Pittsburgh/PA, & Lake Mary, FL. (hybrid - 3 days in office per week required). 

In this role, you’ll make an impact in the following ways: 

  • Play an essential role in providing support for the remediation of alerts and incidents across the bank. 
  • Identifying and remediating network-related issues experienced by our stakeholders. Responsibilities include alert response, incident management, change management, and recovery of service across multiple product lines.
  • Responsible for overseeing and responding to incidents and alerts across the network infrastructure, which include routing/switching, load-balancing, firewall, proxy, and other technologies across the global estate.
  • Performing advanced troubleshooting across various network technologies
  • Engage with vendors/carriers in relation to outages, hardware replacement coordination, software troubleshooting, and change coordination
  • Change management through planning and execution of break/fix activities
     

To be successful in this role, we’re seeking the following: 

  • Bachelor's degree in computer science or a related discipline, or equivalent work experience required. 4 - 6 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.
  • CCNA strongly preferred, or 2 years of technical training/associates degree in routing and switching technologies
  • Previous experience in various networking technologies which include routing/switching, load-balancing, firewalls, proxy
  • Previous experience operating network monitoring software
  • Functional understanding of the ITIL model
           

At BNY, our culture speaks for itself. Here’s a few of our awards: 

  • America’s Most Innovative Companies, Fortune, 2024
  • World’s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
  • “Most Just Companies”, Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg’s Gender Equality Index (GEI), 2023


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

 

 

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