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Surgery Scheduler
4 months ago
Surgery Scheduler-Insurance Verifier Full Time in San Ramon, CA.
Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff. The position requires Insurance Verification as well.
Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
DUTIES AND RESPONSIBILITIES:
- Sets priorities and organizes work
- Schedules patient procedures to ensure efficient and accurate processing of information.
- Coordinates with anesthesia groups to confirm scheduling for coverage.
- Accurately uses procedure codes to ensure proper billing.
- Insurance Verification
- Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
- Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
- Communicates changes to schedule to appropriate staff
- Ensures all required fields in Advantx are completed
- Works closely with OR director to avoid equipment or supply conflicts.
- Alerts administration when new doctors or procedures are scheduled.
- Cross trains with other areas.
- Other duties as assigned.
- Completes consents and ensures accuracy before submitting to the chart builder.
- Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
BENEFITS
Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.
Hourly Wage: $22 to $27 an hour
Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.
Required Skills
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Webster Outpatient Surgery Center with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.
Required Experience
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
- Minimum 2-4 years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Webster Outpatient Surgery Center with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.
