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Retail Supervisor in Training

4 months ago

Lynnwood, United States UNIQLO Full time

Salary: $20.50 / hour

Lynnwood, WA

Benefits:

Full-Time position:

The Company provides:

Medical, Dental, Vision, Life & ADD, Short and Long Term Disability 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date; 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays 401K (with employer matching); and Bonus, if eligible; and profit sharing, if eligible.

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, UNIQLO USA, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Retail Supervisor in Training Position Overview:
Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

 
Retail Supervisor in Training Key Responsibilities:
* Motivates their team to meet and exceed sales goals
* Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
* Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
* Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
* Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
* Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
* Assists management to identify issues in the store
* Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers 
* Follows all company policy and procedures & notifies management of any infractions
* Assists with special projects as assigned by management

Retail Supervisor in Training Requirements :
* High School Diploma or GED, Bachelor's Degree preferred

* Ability to train and develop a team with strong communication skills
* Ability to calculate figures and amounts such as discounts and percentages
* Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Full-Time Availability Requirements:

* Average 32 or more hours per week based on business seasonality.

* Open availability on weekends (religious exemptions will be considered).

* Restrictions on availability limited to two days per week.

Benefits:

* Medical, dental, and vision coverage

* 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute

* Paid parental leave

* Fertility benefits, including IVF

* Life insurance

* Short-term and long-term disability insurance

* HSA/FSA options

* Employee Assistance Program

*Vacation & Personal Time Off

* Sick & Wellness Time Off

* 30% Employee Merchandise Discount

* Commuter benefits

* ... and more