Assistant Restaurant Manager
6 months ago
We are look for Assistant Restaurant Managers to help lead our Dunkin' team
The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.
Responsibilities:
Team Environment:
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
Operational Excellence:
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans; implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
Profitability:
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
Skills and Qualifications:
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- At least 18 years of age (where applicable)
- Basic writing skills
- High School diploma, or equivalent
- Proficent in math and financial management
Competencies:
Great Focus:
• Understands and exceeds guest expectations, needs and requirements
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process
Passion for:
• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others
• Sets, prioritizes and maintains focus on important activities
• Reads and interprets reports to establish goals and deliver results
• Seeks ideas and best practices from other individuals, teams, and networks and applies them
Problem Solving and Decision Making:
• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary
• Identifies root cause of a problem and implements a solution to prevent from recurring
• Empowers others to make decisions and resolve issues
Interpersonal Relationships & Influence:
• Develops and maintains relationships with team members
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
• Encourages collaboration and teamwork
• Leads others; negotiates and takes effective action
Building Effective Teams:
• Identifies and communicates team goals
• Monitors progress, measures results and holds others
• Creates strong morale and engagement within the team
• Accepts responsibilities for personal and team commitments
• Recognizes and rewards employee’s strengths, accomplishments and development
• Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Conflict Management:
• Seeks to understand conflict through active listening
• Recognizes conflicts as an opportunity to learn and improve
• Resolves situations using facts involved, ensuring consistency with policies and procedures
• Escalates issues as appropriate
• Developing Direct Reports and Others
• Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills
• Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
• Provides challenging assignments for the purpose of developing others
• Uses coaching and feedback opportunities to improve performance
• Identifies training needs and supports resources for development opportunities
Developing Direct Reports and Others:
• Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills
• Regularly discusses progress towards goals, reviews performance and adjusts development plans
• Provides challenging assignments for the purpose of developing others
• Uses coaching and feedback opportunities to improve performance
• Identifies training needs and supports resources for development opportunities
Business and Financial Acumen:
• Understands guest and competition; translates and applies own expertise to address business opportunities
• Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
• Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
• Understands, analyzes and communicates the key performance/profit levers and manages to these measures
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.
-
Restaurant Operations Manager
1 week ago
Rancho Cucamonga, California, United States Jack in the Box Corp. Full timeRestaurant Operations ManagerWe're looking for a passionate leader to manage the overall operations of our restaurants.Key Responsibilities:Demonstrate a passion for the business and managing daily activities.Find, train, develop, and recognize the best team members.Manage daily activities to ensure guests receive excellent customer service.Demonstrate a...
-
Executive Restaurant Leader
5 days ago
Rancho Cucamonga, California, United States McDonald's Full timeCompany OverviewWe are a fast-paced restaurant chain dedicated to serving high-quality food and providing excellent customer service. Our team is passionate about delivering exceptional experiences for our guests, and we're looking for talented individuals to join us as Executive Restaurant Leaders.SalaryThe estimated salary for this role is $101,432 -...
-
Restaurant Server(s)!
2 weeks ago
Rancho Cucamonga, United States Texas de Brazil (Rancho) Part timeJob DescriptionJob DescriptionWe are looking to grow our team in Rancho Cucamonga, CA and we are looking for Restaurant Servers to build our Team. You would be responsible for serving items, fulfilling customer needs, offering drinks and desserts, removing and replacing plates, replenishing utensils. Ensure high food and drink quality in an efficient,...
-
Janitorial
5 months ago
Rancho Cucamonga, United States BJs Restaurant & Brewhouse Full timeBJ's Restaurant & Brewhouse - 11520 4th Street [Cleaner / Custodian] As a Cleaner at BJ's Restaurant & Brewhouse, you'll: Perform daily/scheduled deep cleaning and sanitation of restaurant floors, bathrooms and grounds; Empty and properly dispose of trash; Work with managers to address maintenance and equipment breakage, needs or issues; Carefully handle...
-
Restaurant Shift Manager
1 week ago
Rancho Santa Margarita, California, United States Far West Restaurant Group Full timeOverview of the RoleFar West Restaurant Group seeks a highly motivated and dedicated Restaurant Shift Manager to join our team. As a key member of our management staff, you will be responsible for supporting the General Manager in maintaining high standards of customer service and ensuring seamless day-to-day operations.
-
Restaurant Line Cook
4 days ago
Rancho Cucamonga, United States Magic Lamp Inn Restaurant Part timeJob DescriptionJob DescriptionJob SummaryWe are seeking a skilled and passionate Line Cook to join our culinary team. The ideal candidate will have experience in food preparation and a strong understanding of food safety practices. This role is essential in delivering high-quality dishes in a fast-paced kitchen environment, particularly within the fine...
-
Janitorial
3 months ago
Rancho Cucamonga, United States BJ's Restaurant & Brewhouse Full timeBJ's Restaurant & Brewhouse - 11520 4th Street [Cleaner / Custodian] As a Cleaner at BJ's Restaurant & Brewhouse, you'll: Perform daily/scheduled deep cleaning and sanitation of restaurant floors, bathrooms and grounds; Empty and properly dispose of trash; Work with managers to address maintenance and equipment breakage, needs or issues; Carefully handle...
-
Assistant General Manager
6 days ago
Rancho Cucamonga, United States Sky Zone Full timeSky Zone Park AGM Sky Zone - Who are we? We're the people that like to exercise but LOVE to have fun. We're ambitious, fearless, and refuse to be confined. We not only think outside the box we MOVE outside the box too! That's why we're the largest active entertainment park operation in the world. With well-known brands like DEFY, Sky Zone, and Rockin' Jump...
-
Culinary Specialist
17 hours ago
Rancho Cucamonga, California, United States Magic Lamp Inn Restaurant Full timeJob SummaryWe are seeking a skilled and experienced Culinary Specialist to join our team at the Magic Lamp Inn Restaurant. As a specialist in food preparation, you will play a vital role in delivering high-quality dishes in a fast-paced kitchen environment.Responsibilities:Food Preparation and Cooking: Prepare and cook menu items according to established...
-
Restaurant Shift Supervisor
2 months ago
Rancho Cucamonga, United States Shake Shack Careers Full timeOur secret to leading the way in hospitality? We put our people first!At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer...
-
Restaurant Shift Supervisor
2 months ago
Rancho Cucamonga, United States Shake Shack Careers Full timeOur secret to leading the way in hospitality? We put our people first!At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer...
-
Rancho Cucamonga Restaurant Supervisor Role
3 days ago
Rancho Cucamonga, California, United States King's Fish House - Rancho Cucamonga Full timeRestaurant Supervisor Position OverviewKing's Fish House in Rancho Cucamonga is seeking a highly motivated and experienced supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our kitchen, ensuring that our high standards of quality and service are consistently met.This role...
-
Restaurant Operations Manager
5 days ago
Rancho Cordova, California, United States Wingstop Full timeJob Description:We are seeking an experienced Restaurant Operations Manager to oversee the daily operations of our Wingstop restaurant. This is a challenging and rewarding role that requires strong leadership and management skills.Key Responsibilities:Recruit, select, orient, train, assign, schedule team members in partnership with the District Manager.Work...
-
Regional Restaurant Operations Manager
5 days ago
Rancho Cordova, California, United States McDonald's Restaurants Full timeJob DescriptionThe Regional Restaurant Operations Manager is a crucial role within McDonald's Restaurants, requiring an individual to oversee multiple restaurants and ensure they operate efficiently and effectively.Key Responsibilities:To run a profitable patch of restaurants by implementing effective sales growth strategies and managing restaurant...
-
Executive Assistant to General Manager
4 weeks ago
Rancho Cucamonga, United States YITA LLC Full timeWe are seeking a highly organized and proactive Executive Assistant to support the General Manager at our California warehouse. The ideal candidate will play a key role in ensuring smooth day-to-day operations and providing administrative support to the General Manager. This is a fast-paced environment requiring an individual who can manage multiple tasks,...
-
Executive Assistant to General Manager
1 month ago
rancho cucamonga, United States YITA LLC Full timeWe are seeking a highly organized and proactive Executive Assistant to support the General Manager at our California warehouse. The ideal candidate will play a key role in ensuring smooth day-to-day operations and providing administrative support to the General Manager. This is a fast-paced environment requiring an individual who can manage multiple tasks,...
-
Executive Assistant to General Manager
4 weeks ago
Rancho Cucamonga, United States YITA LLC Full timeWe are seeking a highly organized and proactive Executive Assistant to support the General Manager at our California warehouse. The ideal candidate will play a key role in ensuring smooth day-to-day operations and providing administrative support to the General Manager. This is a fast-paced environment requiring an individual who can manage multiple tasks,...
-
Executive Assistant to General Manager
1 month ago
rancho cucamonga, United States YITA LLC Full timeWe are seeking a highly organized and proactive Executive Assistant to support the General Manager at our California warehouse. The ideal candidate will play a key role in ensuring smooth day-to-day operations and providing administrative support to the General Manager. This is a fast-paced environment requiring an individual who can manage multiple tasks,...
-
Restaurant District Manager
2 weeks ago
Rio Rancho, United States Goodwin Recruiting Full timeJob DescriptionJob DescriptionTo Apply for this Job Click HereRestaurant District ManagerWe are a long-standing and growing company looking to expand quickly and are seeking a diligent District Manager with an ownership mentality for our new and existing restaurants.Restaurant District Manager Requirements:Multi-unit management experience in QSR restaurants...
-
Retail Assistant Store Manager
4 weeks ago
Rancho Cucamonga, United States The ODP Corporation Full timeOverview The Retail Assistant Store Manager at Office Depot, Inc. plays a pivotal role in driving total sales and service growth within our stores. Additionally, your enthusiasm and expertise will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing...