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Ricoh USA

Assistant Site Manager- Customer Service (Print and Mail Center) (TO-22D1F)

Found in: Xpatjobs US


POSITION PROFILEReports to a Site Manager, either within the same site or at a parent location and supervises day-to-day operations and staff of specified 1-3 person satellite location or assists with the supervision of a large site or additional shifts. May run shifts or site solo. Functions as a document specialist or other operations worker the majority of the time. This position is trained to handle hiring, firing and job performance responsibilities and will conduct these activities as needed; can complete month-end management reports in the absence of the Site Manager. (Note: a lead person at a small solo site should be titled Supervisor).JOB DUTIES AND RESPONSIBILITIESFunctions as a document specialist or other operations worker.Responsible for effective implementation and management of RICOH Service Excellence.Handles formal contact with the customer on a daily basis in IMS.Provides training on workflow and machine operations when necessary.Ensures payroll acc

3 days ago

Binghamton , New York, United States

Full time

Ricoh USA

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