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Principal Application Engineer
4 months ago
Principal Application Engineer is responsible for supporting the sale of Screw and Scroll Chiller products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role has a strong impact on the success of the Chiller Solutions business. The support provided is primarily executed through direct assistance of the branch office personnel by providing pre-sale technical support, answering product application inquiries, generating special quotations, and supporting order execution via interactions with the Order Management and Contract Engineering teams. Communication and integration with Chiller Solutions product team activities is required to track new product development and acquire/retain knowledge of all assigned products both current and past products still in their life cycle.
What you will do
Johnson Controls has an exciting opportunity for a Principal Application Engineer for their Applied Equipment Engineering team based in York, PA We prefer someone based in Texas, or York, PA, but it could be a remote position for the right person. You will be responsible for supporting the sale of Screw and Scroll Chiller products through the JCI HVAC System Branches as well as JCI sales/marketing personnel in export markets. This role has a strong impact on the success of the Chiller Solutions business. The support provided is primarily executed through direct assistance of the branch office personnel by providing pre-sale technical support, answering product application inquiries, generating special quotations, and supporting order execution via interactions with the Order Management and Contract Engineering.
How you will do it
Daily interaction with field sales personnel providing guidance on the application and installation of assigned Chiller Solutions equipment in HVAC systems.
Interaction with field personnel must include systems applications advice, creative solutions to unique customer needs and use of competitor knowledge to create advantages.
Participate in the development of tools and documentation to support field sales as well as automate processes to support common inquiries.
Be proficient in the use of in-house engineering systems and documentation to aid in responding to inquiries for product details.
Assist and counsel sales personnel in resolving equipment/job/code challenges.
Effectively communicate and follow up with sales personnel, design engineers and product management teams to ensure customer requirements are clearly understood and responses are efficiently executed.
Obtain supplier quotations in order to communicate cost and lead time for special product requests.
Participate in product team meetings to plan and implement business development opportunities.
Create and deliver portions of sales training programs. These can include both on-site training classes as well as travel to field offices to support specific training needs.
Guide and support the efforts of other Application Engineers, Product Marketing staff, Sales Engineers and Sales Agents.
Demonstrate a high level of knowledge of products (JCI and competitor’s), market conditions and direction, environment (external influences of industry organizations and governmental regulations), technologies and their effect to the business.
What you will need
Required
A Bachelor's degree in Engineering.
6+ years of experience in HVAC industry, preferably Chiller Technology field.
Strong understanding of the principles of refrigeration systems and associated equipment.
Up to 20% travel is needed for factory visits, customer site visits and field visits related to training.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
