Field Service Tech

3 days ago


Tampa Florida, Hillsborough County, FL, United States Johnson Controls Full time

We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.

What you will do

  • Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.

  • Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized.

  • Maintain an accurate parts inventory at levels that insure a first time fix.

  • Demonstrate and train customers how to use their equipment properly.

  • Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.

  • Take care of other tasks as needed

Qualifications

What we look for:

  • High School Diploma or GED

  • 2 years Associates degree in Electronics and/or Networking, or technical military equivalent required.

  • Must have a valid driver’s license

  • 3 years prior work experience in related field.

  • Competed basic EAS and Video training and certifications

  • Highly organized, strong interpersonal skills and ability to work independently.

  • General knowledge of electronics required.

  • Willing to obtain or have State License as required. (State Dependent)

  • Must have a mechanical aptitude and be able to use hand and power tools.

  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

  • Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

  • Strong organizational skills, positive attitude, and an ability to learn quickly.

  • Must be capable of working independently or as a team

  • Working Knowledge of MS Office and basic PC skills.

  • Excellent written and oral skills

  • Ability to travel and work overtime as needed.

  • Able to read and interpret blueprints and Scope documents

  • Certified in all Video & RFID solution currently sold and serviced by Retail – preferred

  • Network Certification - Full competency in all required networking, advanced performance

    • Networking Fundamentals

    • Networking Fundamentals Part One: Network Addresses

    • TRS - Networking 101

  • Ability to mentor and train others

  • Ability to perform service on more complete integrated solutions



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