Service Delivery Lead

4 days ago


Jacksonville Florida, Duval County, FL, United States Experis Full time

Our client is seeking a Service Delivery Lead to join their team. As a Service Delivery Lead, you will be part of the KYC & EDD Team. The ideal candidate will have KYC, AML and CAMS which will align successfully in the organization.

Job Title: Service Delivery Lead

Location: Jacksonville, FL

What’s the Job?

The KYC / Enhanced Due Diligence (EDD) Lead will play a critical role in safeguarding the organization from financial crime risks by conducting comprehensive due diligence on clients and transactions. This role involves reviewing and verifying client information to ensure compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. The Analyst will be responsible for identifying potential risks, escalating red flags, and providing thorough documentation for internal and regulatory audits.

What’s Needed?

  • Bachelor’s degree in Finance, Business, Law, or a related field; AML or Compliance certifications (e.g., CAMS) are preferred.
  • Experience: 8+ years of experience in KYC, AML, EDD, or Compliance within the financial services industry.
  • Strong understanding of AML/KYC regulations and practices, including the Bank Secrecy Act (BSA), USA PATRIOT Act, FATF guidelines, and OFAC.
  • Proficient in conducting research using various databases, public records, and investigative tools.
  • Strong analytical, critical thinking, and problem-solving skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work independently in a fast-paced environment while handling sensitive information discreetly.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.



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