Fire Service Technician II

4 days ago


Strongsville Ohio, Cuyahoga County, OH, United States Johnson Controls Full time

Be part of the future

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

  • Competitive Starting Pay
  • Paid Training
  • Tuition reimbursement
  • Global Advancement Opportunities
  • Company Vehicle (as applicable)
  • Referral Bonuses
  • Comprehensive Benefits
    • Medical/Dental/Vision insurance
    • Health Savings Account (HSA)
    • Life Insurance
    • 401(k) savings plan with company match
    • Short-Term and Long-Term Disability
    • Employee Assistance Program
    • Wellness Program
    • And More

What you will do

Candidate will maintain and grow a route servicing existing fire extinguisher, kitchen hood, e-light and pre-engineered and possibly engineered gas system customers. Inspect, service, repair and install 2 or more suppression product lines; emergency lights, fire extinguishers, pre-engineered and industrial systems according to safety requirements and manufacturer's specifications. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it

Make recommendations based on manufacturer's specification and state/local codes.

Identify deficiencies. Quote, sell, and repair on-site.

Up-sell existing customers to new product offerings and services to meet compliance with current fire code regulations.

Sell new accounts on the route based on the same compliance criteria.

Meet or exceed quotas set forth by the direct supervisor.

Call on potential customers to offer suppression products and services.

Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
Provide quotes to support recommendations and solutions.

What we look for

Required

  • Completion of High School diploma or equivalency.
  • Mechanical or electronic experience
  • A valid motor vehicle license is required.
  • Demonstrated mechanical aptitude and basic computer knowledge.
  • Ability to transport equipment and tools weighing up to 40 lbs.
  • Ability to work in restricted areas and adept at maneuvering ladders.
  • Ability to demonstrate a high level of customer service
  • Effective communication skills with both internal and external customers

Preferred

  • Previous experience in the Fire Protection industry preferred
  • Knowledge of NFPA standards and dangerous goods an asset.



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