Companies / Post a job
Transdev North America, Inc

Full Time Dispatcher-Neptune, NJ

Found in: Resume Library


Overview Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. The full time dispatcher schedules and dispatches transit drivers Responsibilities Schedules and dispatches drivers Answers calls from clients and schedule services Maintains records, logs, and schedules of the calls received to schedule transit services, drivers dispatched, and customer cancellations or no-shows Prepares reports on all activities occurring during their shifts. Directs drivers through radio contact Other duties as required. Qualifications Education, Licensing, and Certifications : High school diploma or equivalent, such as GED, required A valid Class B or higher Commercial Driver's License with passenger and airbrake endorsements required Experience : One to two years of dispatch andor customer service experience preferred Skills and Knowledge Required: Ability to organize logical and efficient schedules and routes and adapt to changes Ability to read, comprehend and understand a map Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes Ability to assist handicapped passengers when needed Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs Strong written and oral communication skills Clear speech and pleasant phone demeanor Ability to use a multi-line phone system and handle multiple tasks concurrently Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups Travel requirement (as a percent):

5 days ago

Neptune City, New Jersey, United States

Full time

Transdev North America, Inc

Related Jobs