Sr. Fleet Coordinator, Marketing Fleet Operations

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Rivian is seeking a Senior Fleet Coordinator for our Marketing Fleet Operations. In this role, you will manage the entire lifecycle of fleet vehicle operations to support Rivian's marketing and special events. From strategic planning to on-the-ground execution, you will ensure seamless vehicle deployment for every event, helping to bring our brand to life and create memorable experiences for customers and partners. You will work closely with Marketing and cross-functional teams to forecast needs, coordinate logistics, and meet the operational requirements for upcoming and future events. This role requires exceptional project management skills, attention to detail, and the ability to deliver consistent results across multiple complex initiatives. Your leadership will be crucial in supporting Rivian's marketing growth, enhancing our sales presence, and strengthening our brand reputation as we expand our product lineup. The ideal candidate is a process-driven team player with effective communication skills, excellent attention to detail, agility, and a solution-driven approach. We are looking for someone who is collaborative, data-driven, and goal-oriented, with a drive to meet deadlines and strong organizational skills to prioritize tasks effectively. You will play a critical role in supporting our rapidly growing organization by challenging the status quo, developing processes, identifying and solving challenges, and coordinating cross-functional rollouts within the organization. This position will support the Marketing Team leadership and will be highly cross-functional on a daily basis. Most of this role will be field-based, integrated into critical marketing events, as the single-threaded owner for all marketing vehicle needs. Responsibilities Organize the daily operations and management of its internal fleet of vehicles, including vehicles used for special events, service loaners, demo drives, and unique business cases Serve as key player for setting schedules, prioritizing vehicle workflows, requesting resources, and coordinating work efforts with stakeholders to ensure on-time arrival Lead the development of processes and systems that will be used across the fleet organization to improve efficiency, reduce costs, and increase operational effectiveness Manage Vehicle requests for internal partners and communicate the needs frequently to Fleet team and stakeholders. Develop and deliver effective reporting to provide visibility into fleet performance for senior leadership and improve outcomes Manage accidents and insurance claims, related repairs, and ticketing administration Provide fast-acting support of escalations to ensure customer satisfaction and operations readiness Responsible for submitting/receiving NA Commercial Fleet vehicles to/from service and body shops, as necessary Around the clock support of escalations to ensure customer satisfaction and operations readiness Collaborate and build relationships with cross functional teams Lead and execute periodic physical inventory audits, as well as partner with cross functional partners Analyze data and present well-formatted, solution-based proposals Train and mentor new-hire colleagues Assist in various other tasks as needed to fully support Fleet Operations Qualifications Manage vehicle procurement for Rivian Marketing and Sales events, ensuring vehicles are available, high-quality, and ready Work with internal teams to configure and secure vehicles that meet executive and event needs Offer strategic advice for efficient and technically sound vehicle support at Marketing and Sales events Define and manage vehicle use requirements from planning to post-event wrap-up. Find cost-effective solutions to meet vehicle demand while maintaining quality and brand standards Coordinate with fleet, logistics, and technical teams for flawless event execution. Oversee event vehicle operations from start to finish, aligning with sales and marketing goals Manage vendor partnerships for a seamless, high-quality event experience Serve as the main contact across Sales, Marketing, Design, Engineering, Finance, and other stakeholders for strategy and execution alignment Lead cross-functional meetings to ensure events meet scope, budget, and quality targets This is What You'll Need: 2+ years of experience in the automotive or technology sector, ideally within vehicle sales, marketing, or operations Deep understanding of sales and marketing operations, including vehicle service, logistics, and event support Proven success managing programs from initiation to execution, including process development, workflow creation, and specification management Strong experience collaborating cross-functionally with internal teams (Engineering, Sales, Marketing, Finance) and external partners to deliver on strategic initiatives In-depth expertise in automotive sales and marketing practices and trends Exceptional communication and interpersonal skills, with the ability to influence and collaborate across diverse teams Highly organized, detail-oriented, and committed to delivering quality results with a focus on continuous improvement Bachelor's degree in a related field (or equivalent experience) preferred Experience in a startup or high-growth environment is a strong plus Willingness to travel up to 75% globally to support Sales and Marketing operations Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.Manage vehicle procurement for Rivian Marketing and Sales events, ensuring vehicles are available, high-quality, and ready Work with internal teams to configure and secure vehicles that meet executive and event needs Offer strategic advice for efficient and technically sound vehicle support at Marketing and Sales events Define and manage vehicle use requirements from planning to post-event wrap-up. Find cost-effective solutions to meet vehicle demand while maintaining quality and brand standards Coordinate with fleet, logistics, and technical teams for flawless event execution. Oversee event vehicle operations from start to finish, aligning with sales and marketing goals Manage vendor partnerships for a seamless, high-quality event experience Serve as the main contact across Sales, Marketing, Design, Engineering, Finance, and other stakeholders for strategy and execution alignment Lead cross-functional meetings to ensure events meet scope, budget, and quality targets This is What You'll Need: 2+ years of experience in the automotive or technology sector, ideally within vehicle sales, marketing, or operations Deep understanding of sales and marketing operations, including vehicle service, logistics, and event support Proven success managing programs from initiation to execution, including process development, workflow creation, and specification management Strong experience collaborating cross-functionally with internal teams (Engineering, Sales, Marketing, Finance) and external partners to deliver on strategic initiatives In-depth expertise in automotive sales and marketing practices and trends Exceptional communication and interpersonal skills, with the ability to influence and collaborate across diverse teams Highly organized, detail-oriented, and committed to delivering quality results with a focus on continuous improvement Bachelor's degree in a related field (or equivalent experience) preferred Experience in a startup or high-growth environment is a strong plus Willingness to travel up to 75% globally to support Sales and Marketing operationsOrganize the daily operations and management of its internal fleet of vehicles, including vehicles used for special events, service loaners, demo drives, and unique business cases Serve as key player for setting schedules, prioritizing vehicle workflows, requesting resources, and coordinating work efforts with stakeholders to ensure on-time arrival Lead the development of processes and systems that will be used across the fleet organization to improve efficiency, reduce costs, and increase operational effectiveness Manage Vehicle requests for internal partners and communicate the needs frequently to Fleet team and stakeholders. Develop and deliver effective reporting to provide visibility into fleet performance for senior leadership and improve outcomes Manage accidents and insurance claims, related repairs, and ticketing administration Provide fast-acting support of escalations to ensure customer satisfaction and operations readiness Responsible for submitting/receiving NA Commercial Fleet vehicles to/from service and body shops, as necessary Around the clock support of escalations to ensure customer satisfaction and operations readiness Collaborate and build relationships with cross functional teams Lead and execute periodic physical inventory audits, as well as partner with cross functional partners Analyze data and present well-formatted, solution-based proposals Train and mentor new-hire colleagues Assist in various other tasks as needed to fully support Fleet Operations