Customer Success Associate
6 days ago
About Us:Our mission at Renterra is to modernize the $100B+ heavy equipment rental industry. We’ve built an end-to-end platform that transforms how rental companies run their businesses. We are a fast-growing, venture-backed company with an amazing product and a passionate customer base. As we continue to expand, we are seeking a dynamic and proactive Customer Success Associate to join our team and help us growAre you the right candidate for this opportunity Make sure to read the full description below.Job Description:As a Customer Success Associate, you will play a critical role in shaping our company's customer experience. You will be a key point of contact for our customers, ensuring they derive maximum value from our product and guiding them on their journey to success. This is a unique opportunity to join a startup at a critical growth stage and help us build a world-class customer success operation from the ground up.Key Responsibilities:Ongoing support: Serve as a key point of contact for post-sale inquiries and technical concerns.Customer Onboarding: Support customer onboardings to ensure smooth integration of our software for new customers.Helpdesk Article Creation & Management: Draft articles for publication on our Helpdesk to assist customers with frequently asked questions.Feedback Collection: Gather and relay customer feedback to the product development team for improvements.Collaboration: Work alongside sales, marketing, and product teams to align strategies and share customer insights.Qualifications:1-2+ years of experience in a customer success role, ideally at a SaaS companyExceptional communication and relationship-building skillsProven ability to manage customer expectations and turn potential issues into winsAbility to work autonomously and make key decisions on the flyExperience building out articles for a knowledge base or HelpdeskUnderstanding of the equipment rental industry is a plusUnderstanding of QuickBooks Online is a plusWhat We Offer:Competitive compensation and equity offeringsHealth, dental, and vision insuranceAn inclusive and supportive team cultureOpportunities for professional growth and advancementThe chance to make a meaningful impact on our business and in our customers' livesCompensation Range: $50,000 - $70,000 / year + benefitsThis is a unique opportunity to join an early-stage startup and make a significant impact on its growth trajectory. If you are passionate about revolutionizing an industry that needs a modern software offering and building relationships with customers, we would love to hear from you.We encourage individuals of all backgrounds and experiences to apply as we believe a diverse team can drive innovation. xhmxlyz Renterra is an Equal Opportunity Employer.
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Customer Success Associate
2 weeks ago
Chicago, United States Renterra Full timeAbout Us:Our mission at Renterra is to modernize the $100B+ heavy equipment rental industry. We’ve built an end-to-end platform that transforms how rental companies run their businesses. We are a fast-growing, venture-backed company with an amazing product and a passionate customer base. As we continue to expand, we are seeking a dynamic and proactive...
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Customer Success Associate
2 weeks ago
Chicago, United States Coinflow Full timeJoin to apply for the Customer Success Associate role at Coinflow2 days ago Be among the first 25 applicantsJoin to apply for the Customer Success Associate role at CoinflowAbout CoinflowCoinflow is a next-generation payments company headquartered in Chicago, pioneering the way money moves globally. We enable merchants and marketplaces to accept payment...
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Customer Success Associate
7 hours ago
Chicago, Illinois, United States Renterra Full time $60,000 - $100,000 per yearAbout Us:Our mission at Renterra is to modernize the $100B+ heavy equipment rental industry. We've built an end-to-end platform that transforms how rental companies run their businesses. We are a fast-growing, venture-backed company with an amazing product and a passionate customer base. As we continue to expand, we are seeking a dynamic and proactive...
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Customer Success Associate
2 weeks ago
Chicago, United States Choco Full timeOverview Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI‑focused software connects distributors with their customers to operate waste‑free and efficiently. Meet Your Team Our Customer Success team at Choco is looking for a Customer Success...
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Customer Success Associate
3 weeks ago
Chicago, United States Wolters Kluwer N.V. Full timeCustomer Success Associate page is loaded## Customer Success Associateremote type: Hybrid (8 days/month)locations: USA - Chicago, IL, South LaSalle Sttime type: Full timeposted on: Posted Todayjob requisition id: R0049525We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the...
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Customer Success Associate
6 days ago
Chicago, United States Choco Full timeCustomer Success AssociateChoco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people...
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Associate, Customer Success
2 weeks ago
Chicago, IL, United States Reveal USA Full timeDescription Job Description Position: Customer Success Associate Reports To: Director, Customer Success Location: Chicago Job Overview We are seeking a highly capable and results-driven professional to join our team in the role of Customer Success Associate. This position plays a key role in supporting the organization's goals by contributing to helping...
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Associate, Customer Success
1 week ago
Chicago, IL, United States Reveal USA Full timeDescription Job Description Position: Customer Success Associate Reports To: Director, Customer Success Location: Chicago Job Overview We are seeking a highly capable and results-driven professional to join our team in the role of Customer Success Associate. This position plays a key role in supporting the organization's goals by contributing to helping...
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Associate, Customer Success
7 days ago
Chicago, IL, United States Reveal USA Full timeDescription Job Description Position: Customer Success Associate Reports To: Director, Customer Success Location: Chicago Job Overview We are seeking a highly capable and results-driven professional to join our team in the role of Customer Success Associate. This position plays a key role in supporting the organization's goals by contributing to helping...
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Associate, Customer Success
2 weeks ago
Chicago, United States Reveal Full timeJob Overview We are seeking a highly capable and results-driven professional to join our team in the role of Customer Success Associate. This position plays a key role in supporting the organization's goals by contributing to helping customers obtain the most value from Reveal’s software platform.As a member of Reveal’s Customer Success team, you will...
