Accessibility Coordinator

2 days ago

Remote, Oregon, United States HIS Sign, LLC Full time $50,000 - $60,000 per year

Job Title: Accessibility Coordinator (High Attention to Detail)

Location: Remote (U.S.)

Schedule: Full-time | Monday – Friday, 8:00 AM – 5:00 PM (Eastern Time)

Salary: $50,000 – $60,000 annually

Benefits:

  • 3 weeks PTO + 11 paid holidays
  • Simple IRA with employer contribution
  • Monthly healthcare and internet stipends
  • Additional PTO based on tenure

About HIS Sign

HIS Sign, LLC provides high-quality interpreting and accessibility services to the Deaf and Hard of Hearing community. Our mission is to connect clients with skilled service providers while ensuring an exceptional experience every step of the way.

We're looking for a detail-oriented, organized, and proactive Accessibility Coordinator to join our growing team. This role is ideal for someone who thrives in a fast-paced environment and finds satisfaction in helping others through precise coordination and communication.

Position Overview

The Accessibility Coordinator manages service provider schedules and ensures seamless coordination of appointments across multiple settings — including medical, educational, and professional environments. This role demands accuracy, multitasking, and clear communication to maintain smooth operations between clients and service providers.

Key Responsibilities

  • Coordinate and schedule service providers for in-person, virtual, and hybrid appointments.
  • Manage a high-volume calendar while maintaining accuracy on all appointment details (time, date, location, and preferences).
  • Communicate promptly and professionally with clients and service providers.
  • Troubleshoot scheduling conflicts and last-minute changes to ensure minimal disruption.
  • Maintain detailed and accurate records of appointments, cancellations, and provider availability.
  • Collaborate with internal teams to ensure efficient communication and top-quality service.
  • Provide off-hour support once per month on a rotating basis.

Qualifications

  • Experience: Minimum 2 years of scheduling, administrative, or customer service experience in a high-volume environment.
  • Attention to Detail: Demonstrated ability to handle multiple priorities accurately and efficiently.
  • Technical Skills: Proficient in Microsoft Outlook, Word, Excel, and/or scheduling software.
  • Communication: Strong written and verbal communication skills.
  • Organization: Proven ability to manage multiple tasks and stay calm under pressure.
  • Customer Focus: Commitment to providing an excellent experience for both clients and service providers.
  • Education: Bachelor's degree preferred (or equivalent experience).

Why You'll Love Working With Us

  • Meaningful Impact: Help ensure equal access and communication for the Deaf and Hard of Hearing community.
  • Collaborative Team: Join a supportive and mission-driven group that values teamwork, integrity, and growth.
  • Competitive Pay & Benefits: Enjoy a strong compensation package with meaningful perks and flexibility.

How to Apply

Submit your resume and cover letter describing why you're the ideal candidate for this position. Please highlight any experience with ASL, interpreter scheduling, or accessibility services. We look forward to hearing from you

Job Type: Full-time

Pay: $50, $60,000.00 per year

Benefits:

  • Health insurance
  • Paid time off
  • Retirement plan

Application Question(s):

  • Tell us about a time you had to manage multiple priorities with tight deadlines. How did you stay organized?
  • Are you willing to provide off-hour support once a month on a rotating basis?
  • This role requires precision when scheduling appointments. What strategies do you use to ensure accuracy in your work?

Work Location: Remote

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