Housekeeping Manager

8 hours ago

New York, New York, United States Nine Orchard Full time $65,000 per year

Room Attendant

Nine Orchard

At Nine Orchard, we redefine hospitality through warm, personalized service and an attention to detail that reflects our rich history and sophisticated clientele. As a Room Attendant, you play a vital role in shaping the guest experience through impeccable standards of cleanliness, thoughtful touches, and intuitive service. Your work ensures that every room feels like a welcoming retreat.

Key Responsibilities

  • Clean and reset guest rooms according to hotel standards, including changing linens, towels, and replenishing all amenities.
  • Sanitize bathrooms thoroughly, including toilets, showers, bathtubs, vanity surfaces, and floors.
  • Dust and polish all furniture, fixtures, and surfaces with attention to detail.
  • Vacuum, sweep, and mop floors to maintain a pristine environment.
  • Ensure all robes, glasses, and in-room items are clean, well-stocked, and presented neatly.
  • Inspect rooms post-cleaning to confirm they are guest-ready and meet Nine Orchard's cleanliness standards.
  • Respond promptly and professionally to guest requests (e.g., extra amenities, towels).
  • Attend daily pre-shift meetings to receive updates on operations and assignments.
  • Assist with deep cleaning tasks as scheduled, including scrubbing walls, tiles, and fixtures.
  • Disinfect high-touch surfaces such as doorknobs, remote controls, and light switches.

  • Check under beds and furniture for debris or lost items; report any found property to Lost & Found.

  • Report maintenance issues, damages, or missing items to the Housekeeping Manager.

  • Restock and organize executive carts and housekeeping trolleys at the end of each shift.
  • Replace floral arrangements weekly with fresh orchids; maintain vases with clean water.
  • Support the team by occasionally assisting in public area cleaning or taking on houseman duties.
  • Maintain guest privacy and respect confidentiality while working in guest rooms.
  • Collaborate with management on special projects or additional housekeeping needs.

Qualifications

  • Previous housekeeping experience in a luxury or boutique hotel preferred.
  • High attention to detail and a commitment to excellence in cleanliness and presentation.
  • Strong communication skills and a warm, courteous manner.
  • Ability to manage time efficiently and work independently with minimal supervision.
  • Must be able to stand, move, bend, and lift up to 40 lbs throughout an entire shift.
  • Flexible schedule, including availability on weekends, evenings, and holidays.
  • A passion for hospitality and an appreciation for thoughtful, guest-centered service

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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