Real Property Appraisal Manager

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At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Salary Range: $92, $138,534.00
This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.

Position Summary
This position provides direct supervision to the appraisers' job class; giving advice, training and leadership; interacting with and reporting empirical and personnel data to higher level managers. Assist with planning and projecting task assignments and completion. Regular interaction with external customers and helping to solve disputes related to assessment valuations.

Essential Functions
Determine workload and assign tasks accordingly.

Monitor individual production of property listings, splits and other labor intensive projects. Determine levels of production needed to complete projects on time and measure performance of appraisals.

Conducts performance reviews with staff. Mentor and train appraisal staff on elements of property appraisal.

Interacts and responds to external customers either directly, or assigns to staff when appropriate.

Act as liaison for the Real Estate Division at external functions for the benefit of the public. Make presentations regarding property assessment process and answers questions/concerns for the public.

Minimum Qualifications
Experience: Seven years' experience in mass appraisal including: performing cost analysis to develop base rates, depreciation schedules, and values for all property types including income-producing properties. In depth knowledge of all approaches to value including: cost, market, and income. Familiarity with GIS applications, ArcView and PC applications.

Education: Bachelor's degree in Real Estate or a related field.

Combination of relevant education and relevant experience accepted? Yes

Licenses and Certifications: Certification by the North Carolina Department of Revenue within one year. Background check with local law enforcement agency required. Requires a valid North Carolina or South Carolina Driver's License. Must obtain and maintain a valid Mecklenburg County Vehicle Operator's Permit.

Knowledge Of
KNOWLEDGE, SKILLS AND ABILITIES
Principles, practices, methods and requirements of real estate appraisal.

Understanding and proper application of the Schedule of Values.

Statistical techniques and analyses, and forecasting tools for planning.

Personnel supervision strategies and practices, and disciplinary procedures.

Appraisal theories, principles, and approaches to value, and local market indicators.

Pertinent federal, state and local rules, regulations, ordinances, and other regulatory standards applicable to the work.

Skilled In
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Understanding written sentences and paragraphs in work related documents.

Talking to others to convey information effectively.

Collecting, analyzing, correlating and applying relevant information to determine exemption/exclusion qualification.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Strong Oral and Written communication skills to be used in interactions with external and internal customers; ability to prepare oral presentations for managers and staff; ability to compose correspondence, memoranda, reports and other documents.

Skill in establishing and maintaining effective working relationships with other employees, organizations and the public.

Data analysis skills, sound judgment and strong problem solving skills.

Researching, compiling, and summarizing statistical data and information materials.

Abilities
Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions.

Collaboration – Working effectively and cooperatively with others; establishing and maintaining good working relationships.

Planning and Organizing – Establishing courses of action for self to ensure that work is completed efficiently.

Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

Building Customer Loyalty – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Developing Others – Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.

REASONABLE ACCOMMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.