System Analyst

1 day ago

Nashville, Tennessee, United States Infologitech Full time $60,000 - $120,000 per year

Job Position : System Analyst/Engineer

Job Location : Nashville, Tennessee (Onsite)

Job Duration : 3 Years

Job Description :

  • Location: In-person, with the potential for remote work upon completion of training and demonstrated proficiency
  • Customer Service & User Support: Strong interpersonal skills to assist users with system-related inquiries and ensure timely resolution of requests
  • Cross-Functional Collaboration: Experience working with multiple teams, including application coordinators, trainers, and QA personnel
  • Professional Documentation & Reporting: Ability to clearly document system changes, maintain logs, and communicate status updates effectively
  • Help Desk Support: Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices
  • Licensing & Regulatory Systems: Familiarity with licensure processes and regulatory requirements, particularly within healthcare or government agencies
  • Application Support: Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management
  • Configuration & System Administration: Ability to modify and configure system settings, user permissions, and automated workflows
  • Data Management & Documentation: Strong skills in maintaining logs, tracking system changes, and organizing supporting documentation in SharePoint

Regards

C. Mageshwari

Job Types: Full-time, Contract, Temporary

Pay: $ $30.00 per hour

Work Location: In person

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