Head of Enterprise Change Management

4 days ago

Boston, Massachusetts, United States Grand Circle Corporation Full time $120,000 - $180,000 per year

Job Title:
Head of Enterprise Change Management

Reports To:
Chief Executive Officer (CEO)

Department:
Enterprise Transformation

Location:
Boston MA (Hybrid)

Overview
We are seeking a strategic and dynamic Head of Enterprise Change Management to drive adoption and engagement for large-scale, cross-functional initiatives that span our entire organization. This role will be instrumental in ensuring that transformational efforts—such as the adoption of AI, rollout of new customer-facing technologies, internal process and cultural changes, and implementation of agile methodologies—are embraced, understood, and sustained across all levels of the company.

Key Responsibilities

  • Strategic Change Leadership

  • Lead change management efforts for enterprise-wide initiatives, ensuring alignment with business goals and employee needs.

  • Partner with the Executive Operating Group and senior business leaders to define change strategies and success metrics.

  • Assess the organization's change management needs and build a team that will support your change management strategy across the business.

  • Communication & Engagement

  • Develop and execute communication plans that clearly articulate the value and impact of changes.

  • Create excitement and momentum around new initiatives through storytelling, campaigns, and internal branding.

  • Training & Enablement

  • Design and deliver customized training programs to support adoption and capability building.

  • Collaborate with People & Culture to integrate change-related training into existing frameworks.

  • Measurement & Feedback

  • Establish KPIs and feedback loops to monitor adoption, identify resistance, and adjust strategies accordingly.

  • Provide regular reporting to executive stakeholders on progress, risks, and opportunities.

  • Cross-Functional Collaboration

  • Serve as a liaison between executive sponsors and business units to ensure seamless execution and employee readiness.

  • Facilitate workshops, listening sessions, and stakeholder interviews to surface insights and inform planning.

Qualifications

  • At least five years of proven experience leading change management for complex, enterprise-wide initiatives and at least ten years of business leadership experience.
  • Bachelor's degree in Organizational Development, Communications, Business, or related field; Master's preferred.
  • Strong understanding of organizational behavior, communication strategy, and adult learning principles.
  • Exceptional written and verbal communication skills.
  • Ability to influence and build relationships across all levels of the organization.
  • Experience with tools like Prosci ADKAR, Kotter's 8-Step Process, or similar frameworks; Change Management Certification through Prosci, Kotter or the like preferred.

Benefits
[MK1]

  • 50% Discount on GCC trips
  • Robust healthcare benefits, including medical, dental, vision, and flex spending accounts
  • 401k Retirement Savings account, with company match
  • Generous Paid time off (PTO)
  • Paid holidays throughout the year
  • Early release summer Fridays
  • Company-paid life insurance
  • Paid short- and long-term disability insurance
  • Discounted auto and renters' insurance
  • Volunteer and philanthropy opportunities to give back in Boston and where we travel
  • Casual dress code every day

About Us
Grand Circle Corporation is the leader in international travel, adventure and discovery for Americans aged 50+. Headquartered in Boston MA, and with more than 45 offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Cruise Line, Overseas Adventure Travel and Grand Circle Travel.

To learn more, please visit our websites at , and

[MK1]Add summer fridays?

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