Fire Life Safety

3 days ago

Baltimore, Maryland, United States WilsonHCG Full time $60,000 - $90,000 per year

We're seeking a proactive Fire Life Safety - Account Manager to support customer relationships and project coordination in the Baltimore market. This role involves handling inbound inquiries, preparing service estimates, and ensuring client satisfaction across multiple accounts.

Key Responsibilities:

  • Manage customer communications and project requirements
  • Prepare estimates and coordinate with subcontractors
  • Schedule inspections and service work
  • Travel to client sites in MD/VA/DC as needed
  • Use CRM tools to track interactions and feedback
  • Provide training on customer portal access
  • Support quality assurance and report reviews

Qualifications:

  • Strong communication and organizational skills
  • Familiarity with life safety inspections and project lifecycles
  • Experience with commercial, government, and private contracts
  • Willingness to obtain NICET I or II certification
  • Industry association involvement is a plus

What you'd get:

  • A collaborative team aligned toward shared goals every day
  • A logical and efficient operational structure
  • Leadership with hands-on experience in your field
  • Comprehensive health, dental, and vision coverage
  • Life insurance and short/long-term disability protection
  • 401(k) retirement savings plan
  • Paid training for NICET, brand certifications, and more
  • A culture built on stability, growth, and career advancement

Join a team that values customer satisfaction, professional growth, and operational excellence.

Reach out to learn more about this opportunity or others in the industry

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