SCM Ops Consultant

Department: Supply Chain Management

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Supply Chain Mana gement (SCM) Operations Consultant supports our Purpose by managing the operations of Source-To-Pay (S2P) systems, process, and policies within SCM. As a part of the Center of Excellence (COE) Team, this role executes system and process strategies across SCM a s well as acts as a liaison on issues related to S2P for the SCM, Finance , and Technology Departments . The SCM Operations Consultant is adaptable and a skilled communicator who looks forward to driving their own career with Heart.

Additional Details:

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

Communicate and promote SCM goals and initiatives through extensive relationship development

Partners with Finance and Technology Team members, on behalf of the SCM Business, to develop strategic technology solutions and process improvements to advance Source-To-Pay capabilities

Create content and conduct training to help lead to the resolution of Customer Service source-to-pay issues by explaining logic, processes, and procedures

Develop strategies and lead enterprise or cross-functional projects, including staging activities and timelines, with an understanding of the implications of the Source-To-Pay system functionality

Develop mitigation responses and strategies to address project risks

Develop presentations and comprehensive project reports to relevant Stakeholders to promote the value of system changes and gain Customers buy-in

Drive change management to increase purchase order spend and minimize non-PO activity

Identify and implement Source-To-Pay initiatives or projects that reduce costs, promote efficiencies, and improve Customer value

Maintain continuous awareness of Company-wide initiatives impacting the operations of Supply Chain Management, SAP ERP, and related systems

Actively engaged in industry, process or technology trends. Stays informed about current Source-To-Pay system developments and the impact to SCM

May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

Knowledge of the business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Knowledge of S2P Enterprise systems and third party application development platforms with integrations or dependencies on both existing and planned SCM systems, policies and procedures to automate business solutions

Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media

Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Skilled in identifying complex problems; Performs root cause and impact analysis; Creates and presents recommendations; and Implements comprehensive solutions

Ability to apply general rules to specific problems to produce answers that make sense Education

Required: High School Diploma or GED

Required: Bachelor's Degree in Computer Science, Information Systems, Business Analytics, Data Science, or related field

Experience

Advanced level experience, seasoned and specialized knowledge in:

Procurement, strategic sourcing, analytics and enterprise systems administration

Leading large scale enterprise projects

Working Cross-functionally to inform Leadership decisions and implement process improvements effectively

Analysis, solution design, system set-up/configuration, and testing of SAP P2P modules

Integration or dependency management with SAP Ariba Procurement Solutions, Finance, Accounts Payable, and Accounting

Preferred: Understanding of Source-To-Pay and the Accounting Lifecycle

Preferred: Experience in PMP, CAP, or Equivalent experience

Preferred: Administrative experience with Coupa

Preferred: Experience with the manipulation and visualization of data in Alteryx or Tableau

Preferred: Experience in root cause analysis and troubleshooting

Licensing/Certification

N/A

Physical Abilities

Ability to perform work duties from limited space work station/desk/office area for extended periods

Ability to communicate and interact with others in the English language to meet the demands of the job

Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Must be at least 18 years of age

Must be able to comply with Company attendance standards as described in established guidelines

Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information

Travel: Less than 10%

Pay & Benefits

Competitive market salary from $105,550 per year to $117,300 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love

Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**

Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

Competitive health insurance for you and your eligible dependents (including pets)

Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

Explore more Benefits you'll love:

• Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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Job Posting End Date

10/18/2025