Agency Sales Specialist

At Builders Mutual, we believe in the power of a team to get the job done right.

Our team does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.

The Opportunity

Leverage your industry expertise and join our expanding team in this Agency Sales Specialist opportunity The Agency Sales Specialist will support an assigned group of agents. This position will provide primary agency support to promote production, retention, and profitability. Additionally, they will assist in agent on boarding, virtual training, regular and ad hoc reporting, and serve as the assigned agent's main point of contact. This role will be responsible for building agent relationships and promoting Builders Mutual. This remote opportunity can be based in
North Carolina, South Carolina, Virginia, Maryland, Tennessee, Florida, and Georgia.

The success of our company is rooted in teamwork, the way we care about the people we work with and serve. This remote role will allow you to do your best work from your home office, collaborating virtually with your team daily. You will travel to our Raleigh office for meetings and company events up to four times a year.

Your WORK as an Agency Sales Specialist will make a difference by:

• Educate agents on Builders Mutual products, services, eligibility guidelines and pricing philosophy
• Monitor and improve assigned agents' performance including production, quality of submitted accounts, premium growth, loss ratio, submission activity, hit ratio, etc.
• Partner with underwriting to manage agency profitability, including implementation of action plans for underperforming agencies
• Enhance relationships by developing, managing, and maintaining business partnerships with appointed agents and producers
• Maintain information on key competitors in the territory
• Partner with State Territory Manager annual planning
• Develop and supply regular reports on book of business, trends, etc.
• Serve as primary liaison between the agency and the company
• Respond to agency inquiries and lead resolution of problems

Skills to get the JOB done RIGHT:

• Bachelor's degree with 2-3 years of sales or marketing experience. Insurance license or designation is desired
• Strong knowledge of general business and insurance principles, including solid understanding of policy language and underwriting guidelines
• Excellent time management and communication skills, with strong customer focus
• Ability to handle multiple priorities
• Excellent interpersonal and presentation skills
• Ability to effectively interact at all levels of the organization
• Attention to detail and proven problem-solving skills
• Strong computer skills (MS Office, Outlook, Excel, Power BI)
• Ability to communicate change, display managerial courage, and deal with ambiguity is critical to the candidate's success.

Travel Requirements

At least 25% travel required. May be limited travel to train in territory or attend developmental activities

WHY YOU'LL LOVE TO WORK HERE

• Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:
• Market-driven compensation and bonus plan
• 3 weeks of paid time off (and your birthday too)
• 37.5-hour work week; end your Friday at 2:30 PM
• Builders University for employees, dedicated to supporting the development and enhancing expertise
• Earn swag and extra time off through peer recognition Builders Bucks program

LIFE at Builders Mutual

• Collaboration| You are part of a team working together to reach a common goal.
• Empowerment| You will feel trusted, valued, and given the resources to be successful.
• Flexibility| You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Impact| You will positively influence our business, customers, and industry.
• Sense of pride | You will tell others how much you enjoy working at Builders Mutual.