AV Lead Technician

4 days ago

Baltimore, Maryland, United States Net-AV Full time $80,000 - $120,000 per year

Result Statement

The AV Lead Technician is accountable for owning the successful execution of audiovisual projects in the field — leading installation teams, ensuring quality and safety, troubleshooting complex systems, delivering client-ready solutions, and representing Net-AV with professionalism and expertise. This position bridges engineering and execution, ensuring that every system is installed according to design intent and delivered with complete customer satisfaction.

Tactical Work Listing

Lead and supervise installation teams on-site, ensuring adherence to project scope, drawings, and safety protocols.

Pull cable, install connectors, mount displays, speakers, cameras, and other devices.

Perform rack fabrication, equipment installation, and signal routing per design specifications.

Upload, download, and test control system programs (Crestron, Q-SYS, Biamp, AMX, etc.).

Diagnose and resolve complex system issues, including AV-over-IP, control logic, and device integration.

Conduct system testing, verification, and performance tuning.

Deliver basic client training and system handoff documentation.

Serve as primary on-site liaison for clients and general contractors when the Project Manager is unavailable.

Mentor and train Technician I–III team members, fostering skill growth and field consistency.

10.  Accurately complete field documentation, redlines, and daily reports.

11.  Support commissioning and punch list resolution through project closeout.

12.  Other duties as assigned.

General Expectations

All work will be performed in compliance with applicable laws, regulations, and Net-AV policies. Technicians are expected to uphold the highest professional standards in conduct, communication, and workmanship. Documentation must be completed accurately and on time. Issues that may affect project scope, schedule, or quality must be reported immediately. Innovation and process improvements are encouraged and should be documented for future implementation. Confidentiality of client and company information is required. Technicians will participate in regular team meetings, respect team members' time and workspace, and contribute to a culture of collaboration, accountability, and continuous improvement.

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