Senior Account Strategist

We're looking for a skilled and detail-oriented Email Marketing Strategist to join our team. This role is a client-facing, hands-on position—responsible for building, managing, and optimizing campaigns for our clients.

We're a close-knit, all-female team that values collaboration, creativity, and showing up for one another. If you thrive in an encouraging environment where everyone is invested in each other's success, you'll feel right at home here.

This is a remote position.

Part-time hours to start that should quickly evolve into full time.

Responsibilities

Client Account Ownership

• Serve as the primary point of contact for assigned clients.
• Lead onboarding of assigned clients, ensuring clients feel confident and connected from day one.
• Manage client strategy, aligning all deliverables with their goals, brand voice, and KPIs.
• Communicate regularly with clients, providing updates, insights, and recommendations.
• Manage client subscriptions—ensuring accounts are active, tiers are accurate, renewals are processed, and clients are fully supported based on their subscription level.

Creative & Technical Execution

• Build and optimize email flows that are:
• On brand and upscale in design and messaging
• Segmented and personalized for maximum conversion
• Designed to elevate the client's brand experience
• Create and deploy high-quality email campaigns, balancing strategy with polished creative.
• Design graphics and assets (emails, reports, client-facing visuals) with a high-end aesthetic.

Analytics & Reporting

• Monitor and analyze email performance (open rates, CTR, conversions, RPR).
• Prepare client-facing reports with insights, recommendations, and clear next steps.
• Use analytics to proactively optimize client campaigns.

Qualifications

• Proven experience in email marketing, client account management, or digital strategy (preferably in boutique, ecommerce, or marketing agencies).
• Experience in the retail space, especially boutiques, is strongly preferred but not required.
• Strong graphic design skills (Adobe Creative Suite, Canva, or similar).
• Proficiency in email platforms (Klaviyo, Mailchimp, or similar) with expertise in flows, segmentation, and automation.
• Strong analytical skills with the ability to present data clearly and strategically.
• Excellent communication skills—professional and client-focused.
• High attention to detail and organizational skills.
• Ability to work in a fast-paced environment where excellence is expected.
• Ability to work independently with minimal oversight, demonstrating initiative and autonomy.
• Self-starter who learns quickly and can self-teach when faced with challenges.
• Ability to follow directions, adhere to established protocols, and maintain consistency in deliverables.
• Skilled at taking client input and turning it into actionable, polished deliverables.

Daily Activities (Initial)

• Build and deploy email flows and campaigns.
• Communicate with clients and provide proactive updates.
• Design graphics and ensure deliverables are polished and on brand.
• Track and manage client subscription statuses, renewals, and service tiers.
• Monitor analytics and make adjustments as needed.

Weekly Activities (Initial)

• Prepare and deliver client performance reports.
• Collaborate with leadership on strategy and next steps.
• Review client subscription renewals and account alignment.
• Stay current with industry trends, tools, and email best practices.

Key Performance Indicators

• Client satisfaction and retention.
• Email flows and campaigns delivering measurable results.
• Subscription management accuracy and timeliness.
• Timeliness and quality of deliverables.

You may apply here:

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• Flexible schedule

Work Location: Remote