Sales Operations Manager

About Integrated Specialty Coverages

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market.

Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and "Main Street USA", we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we're building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

The Sales Operations Manager is responsible for the day-to-day operations of the Business Development Unit, while maintaining a determined amount of production. This includes ensuring that members of the team have the necessary tools to perform their daily duties, and that they are on time and working from their designated and approved location.

Position Responsibilities

• Serve as a liaison between the Business Development team and our Salesforce consultants
• Ensure team has the tools and training to perform their jobs effectively
• Provide the necessary training and on-going coaching to ensure team members achieve their goals.
• Make recommendations to improve the overall effectiveness of the team.
• Conduct regularly on-going team meetings.
• Manage the team toward success.
• Review Salesforce data and other metrics to ensure BDRs are conducting agency meetings and hitting production goals.
• Manage tradeshow participation
• Manage allocation and performance of special campaigns.
• Allocate tasks that reflect and align to the strategic objectives of the business
• Assist independent agents when necessary.

Minimum Qualifications

• Bachelor's Degree
• Minimum of 5+ years' previous sales and/or marketing experience
• 1+ years experience in a supervisory or management role
• Demonstrated oral and written communication skills
• Experience in the commercial insurance industry

This role also offers bonus pay. Your ISC Talent Acquisition representative will share more details about the bonus component should you advance in the interview process.

Benefits of Working at ISC

• Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts
• 401(k) Plan with company match contribution
• Various Time Off Programs
• 11 company paid holidays

Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at or

ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a "can-do" attitude, and fostering a collaborative and mutually supportive environment.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.

**Must be legally authorized to work in the United States.**

**ISC participates in the Federal E-Verify program**